Program Manager

Columbus, Georgia

Posted in Financial Services
about 1 month ago

This job has expired.

Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

Summary of This Role

The program manager is responsible for stewarding critical enterprise investments and driving the delivery of transformational change by providing leadership and direction to assigned programs. The program manager is responsible for leading efforts in implementing multiple technologies and/or business project initiatives.

  • to status reports, topics for escalation, action items for the executive steering committee(s)

  • Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues

  • Manage all aspects of a given program, from requirements gathering to implementation

  • Ensure that the scope of the projects within the program align with business priorities

  • Support and coach project managers within the program

  • Review program budget variance and scope change requests and take the lead in the budget-resolution process

  • Address escalated cost issues with project manager(s), as needed

  • Address escalated resourcing issues with project manager(s) and resource manager(s), as needed

  • Proactively set performance expectations and help project managers and subordinates manage expectations of delivery and requirements, yielding consistent results

What Part Will You Play?

  • Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites, worldwide

  • Servant leadership mentality

  • Adept at helping team members harness and develop strengths in pursuit of successful program outcomes

  • Ability to promote innovative ideas and accept the risks that are required to lead change

  • Ability to achieve broadly communicated objectives with a minimal amount of supervision

  • Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations

  • Proven problem-solving, decision-making, and financial skills

  • Effective consultative and influencing approach

  • Proven ability to enact change quickly

  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels

  • Appropriate knowledge of the regulatory and quality requirements for the payments industry

  • Effective business-development skills, including proposal development and preparation

  • Have an agile mentality that focuses on delivery, not documentation

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: Business, Finance, and IT
  • Typically Minimum 10+ Years Relevant Exp
  • Master's degree desirable, or more than five years of related experience in payments industries

  • Project Management experience

Preferred Qualifications

  • PMP Certification, Black Belt certification, MS Project skills and experience with implementations in the credit card industry.
  • PReferred- SAFe Agile certification, PMI certification

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Having broad yet in-depth expertise and unique knowledge, uses skills to set and ensure success of company objectives and principles and to achieve goals in creative and effective ways within environments and situations that are complex and difficult. Having ownership of a function, major account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business through key initiatives, and lead matrix teams on complex projects. Barriers to entry such as technical committee and senior management review exist at this level.
  • Job Complexity - Works on issue that impact design/selling success or address future concepts, products, or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization with key accounts, agencies, partners, vendors, and sales prospects.
  • Supervision - Exercises wide latitude in determining objectives and approaches to critical assignments.
  • Negotiation Skills - Negotiates internally and externally regarding problem resolution
  • Collaboration Skills - Collaborates with internal and external audiences

Not Ready to Apply? Join Our Talent Community!!

US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.

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