Admissions Associate
Carowinds

OUR JOBS ARE A TICKET TO FUN!

The Admissions department has the distinct honor of welcoming every guest into our park. Go the extra mile and be the reason someone smiles today! Starting a Guest’s day off right requires that associates be warm and upbeat at all times as these interactions set the tone for the rest of the visit. Strong communication skills combined with park knowledge give our associates the ability to make personalized suggestions that ensure each Guest can make memories to last a lifetime.

As a member of our Admissions team, you will be responsible for interacting with our guests at our Toll booths, Ticket Sales, Ticket Taking, or Guest Services. Each role offers great experience, awesome incentives, and a schedule that is right for you.

• Meet and greet guests entering and exiting the park; initiates proper conversations and maintains eye contact with the guests when providing relevant information regarding rides, attractions, and special events.
• Operates cash register to correctly total price and tax admission ticket and season pass sales, balances and reconciles cash drawer and records money/coupons received; processes payments of large sums of cash, credit cards, checks, and makes correct change; verifies checks, credit cards, and coupons with the use of electronic equipment.
• Guides guests through the season pass or general admission purchase process, while utilizing sales techniques such as quantity, up selling, and product discounts; utilizes computer to create and process season passes, audit pass registration forms, takes photos of the guests, and ensures proper printing and distribution of the completed passes.
• Identifies, scans, and verifies different types of admission passes and coupons and verifies authenticity upon receiving these products at the front gate.
• Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
• Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Other duties may be assigned.

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