Banquets Manager
Knott's Berry Farm

Job Info

---

Overview:

 Ensure quality food and service for all catered events.  Project staffing levels, complete staffing schedules, hire and train new

  employees.  Ensure guest satisfaction in a safe and sanitary working environment.  Complete guest billing, revenue sheets,

  employee payroll, and gratuity distribution.  Ensure that company policies and procedures are consistently followed by self and

  staff, participating in disciplinary process as necessary.  Recruit, interview, hire, and train department staff.  Create, implement,

  and review department policies.  Conduct regular observations of banquet events to ensure guest satisfaction.  Ensure all staff is

  properly trained and certified on alcohol and bartender requirements.  Ensure all safety standards are met.  Complete other duties

  as assigned from Director of Food & Beverage/General Manager.

How You'll Make A Difference:

              Supervises direct reports daily work performance, provides training, coaching, counseling and tracking regarding

              employees performance; refers disciplinary issues upward and provides back‑up documentation to support actions

              including discipline, promotion, demotion and termination; Organizes, hires, develops and leads the Food & Beverage

              staff.

 

              Prepares and administers annual department operating budget; makes overall adjustments (labor, ODC, COG) throughout

              the year to meet division specific goals; makes daily downward adjustments and recommendations for upward

              adjustments to labor levels based on attendance and sales to meet cost center specific goals; completes guest billing,

              revenue sheets, employee payroll, and gratuity distribution; Reviews daily, weekly, and monthly department paperwork

              and reports, and takes action to implement appropriate corrective actions to resolve operational concerns; completes all

              daily, weekly, and monthly reports associated with operating a retail unit including, sales reports, cash handling reports,

              cash logs, damage reports, over/short reports, break and meal period, inventories, orderering and schedules; Prepares

              and conducts performance appraisals on an annual basis with each direct report.

 

              Ensures meal and break periods are taken in accordance with Knott’s Berry Farm and California State standards;

              Implements established safety, security and loss prevention policies and procedures including protecting establishment

              and guests by adhering to cash control procedures, alcohol beverage controls, local Health Department standards, and

              Knott’s Berry Farm procedures and policies.

 

              Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO

              policies, and demonstrates commitment to customer service in all aspects of employment.

 

              Other duties may be assigned.

 

 

We're Looking For:

This position requires the following education and experience, or an equivalent combination of both:

 

 

        Education                                                          Experience                                                            Minimum Age

        High School Diploma or GED                               5 ‑ 7 Years Related Experience                                 At Least 21 Years of Age

 

 

    Qualifications:

 

    3 to 5 years catering experience in a hotel environment.

 

    Experience in banquet set up and set up of special events.

 

    Demonstrates excellent communication and organizational skills.

 

    Executes work within budgetary guidelines.

 

    Carries out work in a fast‑paced, multi‑task environment.

 

    Shows creativity in design and set up of private catered events.

 

    Ability to work nights, weekends and holiday periods to meet business needs.

 

    Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.

 

    Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV,

    previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial

    law.

 

    Certifications:

 

    California Food Handlers Card

 

 

This job has expired.