This is a temporary assignment expected to last 5 months. Schedule is 24 hours per week. Provide administrative support to healthcare providers within a high-volume in-patient setting, and function as the primary interface between the patients and medical team. Unit secretary will answer phones, arrive our patients and visitors and COVID screen all who enter. Arrive patients in EPIC EMR. Assist with staff questions and be receptive to external and internal customer requests.
1+ years' experience in a healthcare or customer service setting. Computer literacy, including proficiency with Windows-based computer applications essential. Demonstrated, accurate typing and data entry skills. Prior customer service experience. Knowledge of EPIC software a plus! Strong patient service orientation and well-developed communication skills. He/she should be a quick study, with a "can-do," positive attitude, and a demonstrated ability to be reliable, flexible and punctual. Competitive candidates will also possess a professional demeanor, solid organizational skills, and the ability to work effectively as part of a team.
High school diploma required.
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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