Business Continuity Program Manager
Flagstar Bank FSB

Troy, Michigan

Posted in Banking


This job has expired.

Job Info


Job Summary
Responsible for assisting in developing, implementing and monitoring activities for the Bank's enterprise-wide Business Continuity Management Program in accordance with corporate policy and established standards based on regulatory requirements and Business Continuity industry professional practices. This includes the areas of emergency response, crisis management, business continuity and acting in a consultative role with Vendor Risk Management, Information Technology and other enterprise risk management disciplines. This position will lead the development of business continuity strategies, pandemic plans, exercises/tests and maintenance activities, including administration of specialized software tools and management reporting. This position will assist in the development of disaster recovery strategies

Job Responsibilities:

  • Oversee the development, implementation, and maintenance of the Bank's Business Continuity Management Program (BCMP) based on established policy and regulatory requirements. Develop and maintain program elements and procedures necessary for a sustainable BCMP based on compliance to regulatory requirements and to ensure a state of corporate preparedness. Conduct research and monitor BCMP elements for regulatory compliance requirements and alignment with requirements in areas of Enterprise Risk Management (ERM).
  • Monitor success of the Business Continuity Management Program Requirements through overseeing the identification of risks to the continuance of business operations, the coordination of projects related to mitigation of risks and the development and administration of business continuity plan exercises, strategies, process and procedures. Assists in the preparation for both internal and external audit (OCC, Investor, etc.) events and activities. Create and maintain management reporting processes and assist with preparation of annual board reports. Develop, implement and manage a corporate-wide employee training awareness program.
  • Administer and support the annual process of conducting and validating Risk Assessments and Business Impact Analyses. Identify requirements to support prioritization for recovery of applications, dependencies and business processes based on criticality, along with changes and new opportunities for continuity and recovery strategies that meet the business needs through BIA and Risk Assessment results. Coordinate, support, and assist business processes in the development, exercise, and maintenance of crisis management and business continuity plans. Collaborate with Vendor Risk Management the review and monitoring of BCM preparedness with third parties, vendors, etc.
  • Act as liaison with Information Technology (IT) to coordinate development and maintenance of BCMP elements related to technology. Provide direction to the IT DR (Disaster Recovery) liaison in the development and maintenance of the templates. Assist with establishing business scope and objectives for IT DR testing, and identification of applications and dependencies. Coordinate with business units and IT disaster recovery team to prepare business process plans and participation in disaster recovery drills (test), including corporate remote operations and support locations. Participate with IT in the process of coordinating and conducting third party/vendor recovery test requests and activities.
  • Responsible for observing and assessing the risk of potential crisis events that impact the Bank. Coordinates the Bank's response to crisis events. Responsible for ensuring responses to events are effective and timely.

Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.

Job Requirements:
  • HS Diploma, GED or Foreign Equivalent
  • Bachelor's degree in Business or IT is preferred or 5 years of comparable work experience
  • Professional Certifications: CBCP, MBCP, MBCI preferred upon hire but must be obtained within one year of accepting position
  • Specialized Training: In the discipline of Business Continuity Management or Project Management Preferred
  • 5 years' experience in BCM or Disaster Recovery program oversight
  • 3 years' of demonstrated lead project management experience
  • 2 year experience BCM software tool implementation/design/maintenance for automated notification and plan documentation or similar IT systems (SQL Database, etc.)
  • Deep understanding of business processes, and information technology systems.
  • Must have excellent communications skills, both written and verbal
  • Detail oriented, self-motivated/directed with strong analytical, organizational, and decision-making and problem solving abilities
  • Ability to think critically and to understand new and /or abstract business and technical problems
  • Ability to perform detailed technical, operational and financial analysis and write thorough documentation
  • Strong written and oral communication skills including the ability summarize and articulate results to all levels of management
  • High degree of professionalism, strong interpersonal skills and ability to engage business management efficiently and effectively
  • Ability to conduct independent research and perform cost benefit analysis
  • Ability to prepare presentations for specific audiences and present to all levels of management
  • Demonstrated proficiency in project management practices and techniques
  • Demonstrated proficiency in MS Office, Excel, PowerPoint, Visio, and knowledge database applications associated to BCM tools.
  • Travel: Minimal < 5%, may need to travel on occasion for plan development, BIA, and BC exercises or DR test.
  • May be required to work extended hours if a business interruption or disaster declaration occurs. 24 hour on-call required.

Internal use Only: Band E


This job has expired.

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