Case Manager - Community Services
Pittsburgh Mercy

Pittsburgh, Pennsylvania

Posted in Medical and Nursing

Job Info

Employment Type:
Full time
Day Shift


    • Master Degree and 1 year of paid relevant experience OR Bachelor's Degree in Human Services and 3 years of paid relevant experience.
    • Act 33/34/73 clearances.
    • Pre-employment Drug Screen
    • Valid driver's license
    • Ability to drive an organization vehicle
    • Access to Transportation

    WORK SCHEDULE: (This is an Exempt (salary) position)
    • Monday through Friday 8:00 am until 4:00 pm with flexibility to meet consumers' needs. Non traditional hours (evenings, weekends, holidays) may be required. Will need to provide on call services on a rotating basis as part of a team.

    Great Benefit Package: (Benefits start Day 1 of employment)
    • 403B with employer match
    • Paid Time Off (PTO)
    • Medical, Dental, Vision
    • Life Insurance
    • Paid Holiday Days
    Plus more.........


    We're currently looking for a CTT Case Manager to serve on the front lines of one of our most integral programs, helping adults with serious and persistent mental illnesses/emotional disorders get access to services, build support networks, and resolve conflicts.

    The Case Manager is a member of the Community Treatment Team. Community Treatment Team (CTT) is a consumer-centered, recovery-oriented mental health service delivery model that has received substantial empirical support for facilitating community living, psycho-social rehabilitation, and recovery for persons with the most serious mental illnesses who have not benefited from traditional outpatient programs. CTT serves adults with serious mental illnesses that are complex and effects independent functioning. CTT services merge clinical, rehabilitative and support staff expertise within a multidisciplinary team that includes a psychiatrist, nurses, mental health professionals, and a variety of specialists (drug and alcohol dependency, vocational, forensics and peer support). The team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. The primary function of the CTT Case Manager is to provide case management, skills building, and mental health supports. The CTT Case Manager will assist our consumers with securing and maintaining active benefits (Medical Assistance, income- SSI/SSDI), and will work with different providers and resources including Benefits Coordinators and SOAR.


    We're looking for someone who is positive, resourceful, and can maintain solid working relationships with internal and external providers/resources. While you'll be part of a team, your work will largely be independent, and you'll require consistent discretion and judgment to carry out your daily duties. So, some of the keys to this job are: adaptability, reliability, and the ability to remain composed in stressful situations. If you believe you're a good fit for this position, we'd love to hear from you.


    We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with individuals and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

    Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing:
    • Mental illness and substance abuse
    • Physical health needs
    • Traumatic events or circumstances, including homelessness + abuse

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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