Case Worker
University of Miami

Miami, Florida

Posted in Education and Training

This job has expired.

Job Info

Current Employees:

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The Department of Family Medicine & Community Health has an exciting opportunity for a Case Worker. The incumbent coordinates services for family child care providers, including providing information about professional development opportunities, quality improvement strategies, and national accreditation. Moreover, the Case Worker provides assistance and advice to those experiencing difficult situations by helping them find the services that they need.


Collaborates with the family child care specialists and program leadership to provide and administer services appropriately. Mentors and provides technical assistance in the homes of family child care providers. Develops and provides training to family child care providers on various topics related to quality early care and education. Collaborates with all funding sources to ensure the availability of adequate resources. Keeps and reviews records and files to insure compliance with project guidelines. Attends all meetings and trainings of the Early Learning Coalition, the United Way, and the Quality Counts Career Center. Maintains current knowledge of services available and changes to applicable rules and regulations. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.


  • Bachelor's degree in relevant field
  • Minimum 1 year of relevant experience

Department Specific Functions
General Description (Purpose and Function):

The Case Worker (CW) will assist patients with their tobacco cessation efforts and will educate health care providers on tobacco cessation best practices, and the use of appropriate pharmacotherapy products. The CW will plan, conduct and evaluate support groups for patients who are trying to quit smoking at various clinical settings and in coordination with their health care providers. The CW will provide tobacco prevention education and information, and support community efforts to create/sustain tobacco free environments and worksite wellness programs for employees in partnerships with the organizations.

Primary Duties and Responsibilities:
  • Completes tobacco cessation and HIPPA trainings.
  • Conducts registration and enrollement of clients.
  • Conducts assessment of current providers' practices regarding tobacco use, and availability, accessibility and utilization rates/patterns of tobacco cessation programs.
  • Develops implements and manages an effective tobacco cessation patient referral model in collaboration with participating clinical sites.
  • Plans and conducts tobacco cessation counseling sessions and support groups with referred patients at participating clinical sites both in-person and online.
  • Follows up with counseling sessions and support group participants regularly in order to determine most appropriate intervention.
  • Develops in collaboration with clinical sites an effective system to record patients' tobacco cessation information on medical records that is in compliance with HIPPA regulations.
  • Promotes tobacco cessation through collaborations with community partners that serve special populations such as pregnant women, ethnic and racial minorities, and medically underserved.
  • Identifies/develops and disseminates culturally and linguistically appropriate educational materials and information on smoking/tobacco cessation services/programs.
  • Disseminates information on the Florida's Tobacco Quit line at participating clinical sites, and at community events.
  • Collects and manages an effective data collection AHEC model that captures data on participants, participating sites, success and relapse rates and effectiveness of promotional efforts.
  • Prepares and submits accurate and timely reports on all program activities.
  • Participates in planning meetings supporting the UMAHEC mission.
  • Any other as requested by the supervisor

Knowledge, Skills, and Abilities:
•Able to convey information effectively.
  • Strong communication skills both oral and written.
  • Ability to work evenings, nights, and weekends as necessary.
  • Knowledge of relevant medical/legal issues that impact patient care.
•Knowledge of community resources and eligibility requirement for state, local and federal programs.
  • Knowledge and/or experience in strategic planning, adult education, and multicultural settings are essential.
  • Proficiency in word processing, database management, and online technologies is highly desirable.
  • Knowledge and/or experience in strategic planning, adult education, and multicultural settings are essential.
  • Collaborate with behavioral health staff and organizations in order to optimize cessation outcomes and record quit attempts in the medical record
  • Utilize motivational interviewing, rapport building, and person-centered communications skills
  • Tailor communications and information for groups and individuals with lower levels of health literacy
  • Experience and express empathy with the person's perspective about their dependence on tobacco, attempts to become tobacco free and whatever personal struggles and medical, psycho-social, or other stressors participants may be experiencing
  • Maintain a bio-psycho-social perspective rather than a symptom driven perspective
  • Practice cultural competency and sensitivity
  • Attend to safety considerations
  • Practice de-escalation skills
  • Bilingual skills desirable.
  • Excellent organizational skills.

Education Requirements (Essential Requirements):
  • Bachelor's degree required in Health/Mental health related field (mental health counseling, nursing, psychology, social work, etc)

Work Experience Requirements (Essential Requirements):

•3-5 years of relevant experience.

•Significant experience in tobacco prevention and cessation will also be considered.


The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:

Pay Grade:

This job has expired.

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