Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!
This position reports to the Vice President & Chief Claims Officer in the Direct Group of the Plymouth Rock Enterprise.
The Director of the Horsham Pa. Claim Office is a unique position in that it oversees a First Report Unit, two Physical Damage Claims Operations (one of which is an innovative straight through no touch/low touch concept) and a Subrogation Department. The Director of this multi-unit office also is one of very few site leaders without another Director and Vice President present in the location; thus there is a tremendous amount of responsibility placed on the incumbent. The Director provides business leadership and strong technical skills for the Claims organization.
The Claims Director is responsible for overseeing the activities of all units which are geared toward meeting the Claim Department's loss containment, service and expense related objectives. The Director is responsible for subrogation recoveries on all lines of business, budgeting, staff development, compliance, adherence to quality assurance guidelines, analysis of results and management of the 24/7 call center operation. The Director is also responsible for multiple inside PD units.
The Director should be able to work both independently and partner with all levels of the organization. The Director should possess the ability to communicate and present innovative thoughts and modifications to the current operation.
Essential Functions and Responsibilities
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