Client Lead - Industry (Manufacturing, Technology, or Energy)
Slalom, LLC

Job Info

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Who You'll Work With

Slalom Phoenix is seeking a Director or Senior Director to join our Client Leadership team.

At Slalom, personal connection meets global scale. We build deep relationships with our clients in 40 cities around the world while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.

The Phoenix office launched in 2014 and has since scaled quickly to over 150+ professionals while consistently being recognized as Best Place to Work by the Phoenix Business Journal.

Phoenix consultants can build something locally while exercising their entrepreneurial muscles within the context of a proven and growing company. With our local delivery model, we live and work alongside our clients creating a different level of partnership and intimacy in our relationships. Slalom employees gain a wide breadth of experience across a diverse range of industries that thrive in Phoenix.

Position located in Phoenix, AZ. No relocation provided.

ROLE: Client Leadership

Client Leaders own the success of our largest accounts in the Phoenix market. The main responsibilities are focused around representing all of Slalom's services at the assigned account(s), helping set strategic direction, delivering solutions, leading/coaching teams, driving sales, and helping with account management.

What You'll Do:

• Maintain and build Slalom's footprint within your assigned account(s)

• Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives

• Drive revenue responsibility of $3-20M

• Maintain a utilization target of 40-60%

• Identify opportunities for growth/maturation of Slalom Offerings, and sets the direction for that growth

• Provide oversight and governance of all sold/managed engagements

• Drive business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering

• Maintain awareness of industry best practices and business levers for your assigned account(s) and understand how Slalom Practice Areas interact

• Oversee project delivery quality assurance

• Assign tasks when resources are between projects

• Facilitate client satisfaction surveys (where applicable)

• Manage project teams ranging from 2-10 consultants on-site

• Responsible for staffing and utilization of team

About You:

• Minimum 8-15+ years of account + delivery management experience

• Advanced project delivery including all aspects of program/project management

• Previous P&L responsibilities

• Excellent negotiation, conflict management, problem solving, and decision-making skills

In addition, the training and development of our people have been at the core of Slalom's success, so expect to undertake informal learning, brown bag sessions, as well as the opportunity to attend conferences and events to further improve and grow your skills.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer a yearly $350 reimbursement account for any well-being related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Application Deadline:

We will accept applications on an ongoing basis until a candidate is selected for the position.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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