Associate's degree or technical institute graduate / certificate or equivalent combination of education and work experience. Bachelor's degree preferred.
One (1) or more years of hands on experience with knowledge of installing applications, hardware and troubleshooting techniques.
Microsoft and / or PC certification (A+, Network+, etc.) desirable.
Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience.
Experience on multiple platforms including concepts of networking (LAN and WAN) and IS best practices preferred.
PC Imaging experience desirable.
Excellent communication and interpersonal skills.
Excellent oral and writing skills for client communication and system documentation.
Ability to troubleshoot software and hardware malfunctions.
Ability to remain calm, helpful and productive in all situations.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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