GENERAL SUMMARY/ OVERVIEW STATEMENT: Greet patients in a professional manner and escorts them into patient exam room always mindful of patient privacy, comfort and confidentialityTake and documents patient vital signs, collects specimens and performs point of care testing as orderedAssist with all procedures within the practice; pelvic exam, vaginal ultrasound, office hysterosocpy, FemVue, sonohysterogram, endometrial biopsy, Karmen aspiration, polypectomy, early pregnancy intrauterine ultrasound, etc under the supervision of physicianPrepare procedural medications under supervision of physician/NPKeep detailed records of clinical information provided by physician during exams and proceduresMaintain detailed equipment assessment pre and post proceduresClean and provides low and high level disinfection of all procedural equipment, including use of Trophon machine following MGH infection control guidelines Assist RN/MD with intrauterine inseminations; precise identification of sperm specimens to assure correct patient/correct specimenPerform phlebotomy including daily blood draws on patient in treatment cycles as well as new and follow up patientsMaintain familiarity with expected patient outcomes of procedures performed, recognizes situations requiring nurse or physician notification Track patient testing and consults for completion; identify and report all abnormal testing results to team RN in a timely mannerMeet with all new patients in collaboration with physician. Provide patient education as to initial work- up, timing of testing, male patient testing, etc.Complete lab requisitions including outside genetic testing paperwork under the supervision of RN/MDPrep for physician sessions including review of completed testing and consults ordered.Evaluate daily schedule to identify changes in patient appointments, early recognition of need to reschedule patients, etcAnticipate plan of care for follow up physician visit; prepares additional lab requisition slips, pulls educational treatment packetOrganize and maintain all patient educational packetsScan into EMR procedural consents, outside medical records, etcAssists RN with prior authorization requests for medicationsAssists physician/fellow during oocyte retrieval and embryo transfer using sterile technique in O.R. procedural area. Includes: room set up, ready suction and ultrasound machines, manage room temperature and temperature of delicate needle aspiration equipment including test tube blocks, precisely manages suction/trap/and test tube. Uses closed loop communication to assure accuracy of test tubes, # of follicles aspirated and ovary of origin. Cleans room and equipment in between casesAssist physician with other operative procedures i.e. D&C, polypectomy, cervical stitch application, PESA, vasectomy, etc.Assist in the care of male urology patientsMaintains par levels of patient education and clinical testing materialsInvolved in unit quality assurance regarding documentation and core responsibilities related to CFA roleSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Exceptional interpersonal, communication and customerservice skills
The Fertility Center is aunique blend of a subspecialty reproductive endocrine in a busy ambulatorysetting that includes; patient clinical sessions, day surgery and a proceduralarea (open 7 days). The Center alsoincludes an embryology/andrology laboratory. This subspecialty environment isfast-paced, detail-oriented and reliant on exquisite team work acrossdisciplines.
The Clinical FertilityAssociate (CFA) is responsible for supporting the overall efficiency of patientflow in the Fertility Center. The CFA is uniquely positioned as front endclinical staff that has the most frequent patient exposure at time of testingand visits. The CFA ensures that the patient and family members are attended toin a caring and attentive manner. Responds to the needs of patients and theirfamily members in a timely manner and maintains a professional, positive andfriendly demeanor at all times.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Strong clinical and judgment skills
Good organizational skills
Particular attention to detail
Highly reliable to work in junction with colleagues ofall disciplines
Some weekend coverageSUPERVISORY RESPONSIBILITY:
- High School Diploma or equivalent
- Graduate of an approved Medical Assistant Certification Program
- Undergraduate degree preferred
- 1 year of prior clinical experience in an ambulatory setting preferred
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.