Clinical Research Coordinator I / 40 Hours / MGH General Medicine
Massachusetts General Hospital(MGH)

Job Info


This is an exciting opportunity for an entry-level Clinical Research Coordinator (CRC) I, who is interested in working on a project focused on improving the care of individuals with an abnormal cancer screening test. This randomized controlled trial will take place in primary care practices affiliated with Massachusetts General Hospital (MGH) and Brigham and Women's Hospital (BWH). Under the supervision of the study co-investigators and project manager and in accordance with established policies, procedures, and detailed instructions, the incumbent will serve as Clinical Research Coordinator I in the Division of General Internal Medicine, based at MGH. This is a full-time position.

The CRC will primarily be involved in activities supporting the implementation of a randomized controlled trial to improve the delivery of care following an abnormal cancer screening test for cervical, breast, colorectal or lung cancer. The CRC will be responsible for screening patients for eligibility, identifying and tracking eligible patients, interacting with clinic staff, administering surveys by phone, mail and web, entering study data into a database, following up with study participants by phone, identifying and handling issues with recruitment and retention, preparing study progress reports and presentations, and serving as a liaison to collaborators within MGH, BWH and other participating organizations. In this multi-faceted role, the candidate will also perform administrative duties such as scheduling appointments and meetings, processing check requests, preparing survey mailings and coordinating conference calls and meetings for the team. The candidate must demonstrate superior organizational, administrative, time management, and communication skills, as well as intellectual independence and initiative. The ability to work both independently and as part of a team is essential. He or she must maintain professionalism at all times. Other job duties and responsibilities are listed in detail below.


General Duties: The Clinical Research Coordinator (CRC) will be responsible for assisting in the broad array of research and administrative responsibilities required to conduct research. The CRC will conduct literature searches and generate summaries for use in grants and manuscripts, maintain bibliographic reference lists for grants and manuscripts, screen and recruit study subjects and maintain enrollment reports, prepare study mailings and reminders, contact eligible patients, conduct chart reviews, conduct data entry and quality checks on data entry, maintain human subjects committee documentation and assist with preparation of amendments and continuing reviews, coordinate research study meetings among collaborators, and assist with ongoing projects as needed. Further, the CRC may have the opportunity to assist or take a lead in writing research papers based on his or her developing interests.

Specific duties: The CRC's responsibilities include assisting the Principal Investigators (Jennifer Haas, MD and Steven Atlas MD) and the project manager with the National Cancer Institute (NCI) funded study. In the study we will randomly assign eligible patients from primary care practices to receive a stepped care intervention that may involve the clinics use of a population management platform, mail or text reminders, phone reminders or patient navigation. A sample of participants will also complete surveys. The CRC will interact with patients and clinic staff. The CRC will work in parallel with an incumbent in a similar role at Dartmouth Hitchcock Medical Center. In addition to the activities above, the CRC will also troubleshoot recruitment and enrollment issues, and assist with data entry and preliminary analyses. The CRC will also help maintain IRB documentation, assist with preparing amendments and continuing review documentation as needed. Additionally, the CRC will assist with other ongoing research and project work as needed.

Administrative duties: The CRC will also assist with administrative support for the project. The incumbent will help coordinate conference calls, take notes for meetings, prepare and submit check requests and other paperwork that may need to be processed.

Other duties: The CRC will provide administrative support and tracking of research project progress, as well as preparing routine reports to funders. The incument will maintains research-related office files and record keeping procedures, attend team meetings and project meetings and conference calls, prepare minutes of meetings when applicable. Some meetings may be held after normal business hours. The CRC will assist with creation, production and distribution of the promotional materials and communication tools (i.e. brochures, newsletters, and annual reports), prepare PowerPoint presentations when applicable and work with staff to meet grant deadlines for all new and competing grants, helping with typing, pagination, copying, etc. Must be able to work in Microsoft Word, Access, Excel, Power Point and Outlook, Endnote, perform literature searches using PubMed and other search engines.


  • Experience with common PC computer software including Microsoft Word, PowerPoint, Excel, Access and Outlook, reference management software, and the ability to learn new computer applications when needed.
  • Excellent communication and writing skills.
  • Superb proofreading skills.
  • Ability to work well both independently and collaboratively as part of a research team.
  • Ability and willingness to learn new research and administrative skills.
  • Time management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures.
  • Interest in public health and/or medicine, especially cancer prevention
  • Ability to work independently and as a team player
  • Analytical skills and ability to resolve technical problems
  • Ability to interpret acceptability of data results Working knowledge of data management program

  • Bachelor's degree required.
  • New graduates with some relevant course/project work preferred
  • Proficiency in Spanish Language Preferred

  • New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above.
  • Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.

  • A Clinical Research Coordinator I does not have any supervisory responsibility.
  • A Clinical Research Coordinator II may assist with the training and orientation of new staff members.

EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

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