Collaboration Engineer
GDH

Southfield, Michigan

Posted in IT


This job has expired.

Job Info


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GDH Consulting is looking for a Collaboration Engineer to work remotely.

As a Consulting Engineer, you will be gathering requirements and performing analysis of data in preparation for the migration of thousands of devices within the customer's environment. In the EVV space, the engineer will plan, design, implement and operate the customer's TelePresence environment. Thinking through the process and procedures with a critical eye and attention to detail is a must.

Requirements
  • 5+ years working with CUCM
  • Prior analysis, planning, and implementation experience as it relates to CUCM (Communications Manager) migration work
  • Proficient in troubleshooting and working with partners to resolve issues and getting TP endpoints up and operational
  • Excellent written and verbal communication skills
  • Knowledge of how Cisco Call Manager works in order to effectively test the environment before and after implementation
  • A proven track record of high quality work with attention to even "minor" details
  • Hands on experience with the core video infrastructure components and endpoints
Desired Skills
  • Cisco Unity Connection
  • Familiarity with integrations such as NICE and IPC
  • Previous experience upgrading UCS CIMC & ESXi with necessary CUCM work
  • Voice Gateway Configuration and Troubleshooting
Roles and Responsibilities
  • Able to communicate effectively with your team and the customer
  • Responsible for User Acceptance Testing and Endpoint Validation Testing of TP devices
  • Conduct Knowledge Transfers
  • Maintain a high level of professionalism with the customer and vendors
  • Bring up concerns early in the project process
  • Keep accurate and comprehensive project notes
  • Be available for on-call and emergency response as needed
  • Paid by the hour for all work including weeknights and weekend work required during migration windows


This job has expired.

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