Collections and Deductions Analyst
Kforce Inc.

Job Info

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RESPONSIBILITIES:

Kforce has a client that is seeking a Collections and Deductions Analyst in Saint Louis, MO.Responsibilities:

• Collections and Deductions Analyst will monitor and track the daily analysis of customer disputed invoices/short payments
• Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy
• Track and evaluate past due A/R accounts to reduce the risk of credit exposure
• Evaluate credit worthiness of accounts and determine proper account order hold or releases
• Research cash application matters on customer account
• Evaluate aged items for bad debt write off and refund analysis
• Perform offsetting adjustments to ensure customer account balances are properly stated
• Work with customer who pay via ERS statement
• Contact customers to secure payment on overdue balances, issues resolution on open items
• Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable
• Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes, and customer comments. Identify and escalate as necessary
• Provide monthly and ad-hoc reports and updates to key stakeholders
• Maintain and manage all data related to customer discounts, allowances, and other deductions in AS400
• Track work on deductions issues unless the issue is resolved
• Research Cash Applications done on customers from Bank Statements
• Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes
• Ensures GAAP, SOX and Company policies, procedures, and documentation adhered to the ongoing operation, maintenance, and controls of the AR system

REQUIREMENTS:

• Associate degree in Accounting or Finance required; Bachelor's degree preferred
• 5 years of Cash Application research and analysis
• 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
• 2-5 years of A/R experience for large and/or global corporation
• 2-5 years of A/R Dispute resolution experience in a large organization, working with vendor portals
• Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups
• Ability to work in a global team environment
• Experience with Customer Data Management is a plus

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