Commercial Strategy Manager - Government Services
RELX

Job Info

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Accountabilities:

• Help to meet or exceed annual revenue objectives.
• Manage customer renewal roadmap and associated retention plans/actions to ensure protection of base revenue.
• Develop marketing and communication plans that benefit brand awareness and brand credibility.
• Secure meeting appointments, gather information on customer needs, manage customer objections, Contact and meet with account decision makers to determine the business needs to penetrate new business opportunities.
• Manage administrative tasks such as invoicing, reporting, and customer trouble shooting (beyond our normal customer support function).
• Develop planning regimen to identify and track revenue trends, recognize new use case opportunities, and analyze competitive threats.
• Understand the value of products and pricing as well as competitive offerings and articulate key benefits in a manner meaningful to a customer. Provide on-site customer support where and when needed. Clearly demonstrate your understanding of pricing, administrative procedures, and organization to effectively answer client questions, lobbying queries or questions regarding implementing solutions in a timely fashion,
• Maintain a current understanding of competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell over that offered by its competitors.
• Formulate a professional development plan with your manager with respect to internal/external educational programs so that your knowledge can be leveraged across responsibilities.
• Perform needed client related duties as required.

Qualifications:

• BS/BA in business,
• Customer facing experience is desirable.
• Strong organizational, interpersonal, time management and forecasting skills.
• Develop an in depth understanding of products and solutions and how they apply to the customer needs.
• Understanding the political environment as it relates tour government business and how it impacts our go-to-market strategies.
• Able to engage with strategic stakeholders to build relationships and manage risk.
• Able to effectively work across functions and effectively network both internally and externally.
• Exhibit a professional demeanor, business maturity, and solution knowledge in order to work cohesively as part of a cross functional team, accomplishing mutually aligned business objectives.

This position requires up to 10%-20% travel.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

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