Contracting Specialist
Healthplanone

Job Info

---

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

The Contracting Specialist is responsible for onboarding new agents, and managing all information related to select insurance carrier appointments in the internal database systems.

Duties/Responsibilities:

• Ensure that HPOne has the most current carrier appointment requirements and process on file and maintain and organize requirements within QuickBase database system for easy access and to provide as a tutorial for other department members
• Complete, submit and follow up on carrier appointment paperwork for all internal HPOne agents and agency
• Send contracting paperwork to agents to obtain signatures
• Submit appointment fee requests to Finance Department where applicable
• Maintain electronic files of all agent and agency carrier appointment paperwork
• Send carrier appointment/certification requirements/links to agents and obtain and file completion certificates electronically
• Manage all applicable carrier appointments within the QuickBase License Management System, including status changes from submitted to fully/actively appointed
• Ensure all appointment confirmations are received in writing from carrier
• Submit any state license add-on requests to applicable carriers and follow up to ensure active/ready to sell status
• Provide back up to assigned "contracting partner" on applicable carriers
• Communicate with appropriate "Sales Leaders" should you need additional assistance with agents completing certs, completing paperwork, etc.
• Provide license ordering/renewing support
• Provide inbound/outbound phone support
• Provide assistance with reports
• Provide back up for Medicare application scrubbing and submission
• Perform other related duties as assigned

Required Skills/Abilities:

• High school diploma or equivalent
• Two years of experience in a fast-paced, administrative role
• Excellent written and verbal communication
• Experience in a healthcare setting
• Highly organized with the ability to multi-task
• Strong attention to detail
• Proficiency with Microsoft Office
• Solid problem solving and time management skills
• Ability to maintain confidentiality when handling sensitive, confidential information

Preferred Skills/Abilities:

• Bachelor's degree in related field
• Four years of experience in a fast-paced, administrative role

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
• Able to wear headset for duration of shift

Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at accommodations@hpone.com

---