This position is 1st shift and located onsite at
213 Grand Ave South San Francisco, CA 94080
How You'll Add Value
The CSS Technician is responsible for inventorying irreplaceable biological materials (stored at multiple controlled temperatures), while maintaining appropriate storage conditions. They are accountable for performing all assigned tasks with full attention and accuracy to maintain the integrity of the material and the storage processes. The CSS Senior Technician will efficiently communicate both with the client manager and scientists to ensure all the customer's needs are met in an efficient manner. Additionally, the CSS Senior Technician will continually seek opportunities to improve processes, throughput, and new services.
What You'll Do
1. Perform all functions methodically and in accordance with Standard Operating Procedures (SOPs).
2. Adhere to FDA Good Practices (GMP, GTP, GLP, GDP), International Organization of Standards (ISO), College of American Pathologists (CAP) standards and other regulatory requirements as outlined in SOPs.
3. Handle materials in a manner that maintains required temperatures (+30 degrees C to -196 degrees C) per the project definition and SOPs.
4. Follow all safety requirements for working with infectious and non-infectious biological materials,
radioactive materials, chemical compounds, and drug products.
5. Utilize assigned inventory tracking tool, Azenta's Limfinity inventory management system, or client inventory management system for all sample handling tasks.
6. Ensure chain of custody and audit trails for all activities are proactively maintained.
7. Help the client and scientists manage inventory of consumables and supplies.
8. Assist client and scientist requests, such as sample inventory, receipt, labelling, and shipping.
9. Perform simple laboratory tasks including aliquoting, DNA extraction, media preparation as required by client agreement.
10. Perform or facilitate the creation of client specific SOP's, Project Definitions, and other customer documents.
11. Maintain client storage environments through preventative maintenance and identification of service failures. Investigate and report all failures.
12. Proactively manage and drive the resolution of client issues while promoting continuous process improvement. Assist in developing, implementing, validating, and testing of new processes and equipment.
13. Initiate communication with the customer contacts to maintain and cultivate relationships and gather intelligence about their needs.
14. Train staff as needed.
What You Will Bring
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