Customer Service Representative
Adecco

Job Info

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**This client requires proof of COVID-19 vaccination at time of hire. Accommodations will be considered for those with disability/medical conditions or because of a sincerely held religious belief who, in narrow circumstances, cannot get vaccinated due to such reasons.**

At Adecco, we are the workforce experts providing work opportunities to individuals across all industries. Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers. Currently, we are assisting Educational Testing Service recruit for Customer Service Representative positions in Ewing, New Jersey. These are six months positions with possible extensions, that will allow you to enhance your career while gaining valuable Call Center experience.

As a Customer Service Representative at Educational Testing Service, you will respond to routine customer inquiries via e-mail, phone, and chat using scripted modules with the ability to customize scripts as needed

Position: Customer Service Representatives (CSR)
Location: Ewing, NJ (must be commutable to Ewing, NJ)
Duration: 6 month + Contract (Very likely extensions)
Pay Rate: $18.00/hr.
*Expected to work at least one or two Saturdays each month*

Primary responsibilities include:

Communicate clearly and concisely, both orally and in writing, with parents, students, and institutions regarding registration and scoring processing.

Quickly and creatively solve problems by selecting the appropriate module to ensure consistent, quality service to the candidate.

Handle transaction or processing work including refunds, key entry, written correspondence and basic resolutions

Preferred Qualifications:

Ability to multi-task and assess proper priorities when managing workloads

Must be able to maintain confidentiality when dealing with sensitive matters

Demonstrate high quality customer service interactions

Thorough knowledge of business English and grammar

At Adecco, we care about our associates' wellbeing on the job and off, which is why we offer the following benefits:

Medical, dental, and vision plans

401(k) Plan

Skills Training

Weekly pay with direct deposit and pay card

For instant consideration for this Customer Service Representative job with Adecco in Ewing, New Jersey, click on Apply Now!

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: http://www.adeccousa.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

This job has expired.