Data/BI Support Lead
Location: Redmond, WA - work PST hours
Remote/ Hyrbid
Work Experience
• 8-10 years' experience managing Operations / Support Engagements
• 5+ of SQL Server experience writing complex stored procedures, triggers, views,etc.
• Expertise and specialization in:
o SQL
o Azure Databricks / Spark
o Azure Data Factory
o SSAS
o Azure Analytics Services
o Power BI
• Strong understanding of BI areas. Ability to work in large, complexdevelopment BI projects including the proactive identification of issues andcoordination of resolutions.
• Knowledge of Azure Data Platforms is a must
• Able to work independently to implement a solution with minimal guidance
• Strong Analytical and troubleshooting skills
• Ability to learn new related technology quickly and independently
• Ability to communicate senior stakeholders - technical & business.
• Strong communication skills in both written and spoken English.
• Excellent communication skills and ability to work under continual deadlineconstraints are necessary
Responsibilities:
• Lead delivery for a complex data support engagement involving Azuretechnologies and complex business rules
• Coordinate delivery between onsite and offshore teams working across differenttime zones
• Track SLAs and KPIs, provide status, track incidents / tickets, queuemanagement
• Work on high priority & complex tickets / incidents
• Clarify business rules, data queries, and provide resolution
• Train team members / ramp up on new functionality
• Work on complex BI ecosystems and design / develop solutions based on SQLSSAS, develop cubes, analyze datasets
• Analyze data sets, data patterns & perform gap analysis
• Define solution roadmaps, working prototypes, analysis findings
• Communicate design, requirements, feature set, functionality, usability andlimitations of subsystem to team and/or development lead or manager.
• Participate in Business Requirements and Functional Requirements meetings,identify gaps in requirements and drive discussion around appropriatesolutions.
• Provide client communication as appropriate to project.
Education Requirements: Bachelor's Degree or DOE
The benefits our employees enjoy:
• Competitive Base Salary
• 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of401(k) plans offered in the US!)
• Medical and Dental Coverage
• 100% Company-paid mobile phone plan
• Personal Time Off (PTO) and Paid Holidays
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