Director, Product Management - CRM/Salesforce and ...
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

At Walmart, we enable the connection between supplier brands and retail shoppers at an unprecedented scale. As primary stewards of our brand promise, "Save Money. Live Better," we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a high-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable - and we have Walmart's data to prove it. WalmartConnectwins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart's overall growth strategy.

Walmart Connect is seeking a senior leader to own the vision, strategy, and execution of the organization's CRM and Internal products suite focusing on sales, marketing and operations. You will build and lead a product team. You will own your product portfolio end to end, collaborating closely with various partners across the organization, including engineering and product and growth marketing. You will work with and influence cross functional leaders and teams from sales, marketing, client services, strategy and ops, to help drive the organization forward in scaling and driving growth while also unlocking efficiencies.

This is an opportunity to build from 0 to 1 and help the organization into uncharted territories. This is a high impact opportunity to build products that drive meaningful growth and transformation. The individual needs to be strategic, impact oriented, partner focused, solution-driven with the ability to effectively communicate at all levels and divisions of an organization.

Location: San Bruno, CA or Hoboken, NJ or Los Angeles, CA. This position will be in primary office. Relocation assistance will be offered if needed. Domestic and International travel is expected.

Key Duties & Responsibilities:

• Develop, implement, and scale a multiyear vision and enterprise product roadmap that drives growth, drive retention and expansion through personalized marketing/CRM and sales at scale and internal productivity and efficiencies.
  
• Primary target end segment will 3P sellers and small and medium sized advertisers.
  
• Product suite will cover CRM/Lifecycle marketing, Salesforce (Marketing Cloud, Sales Cloud, Service Cloud) and integration to native internal apps and 3rd party apps and productivity tools (Zoominfo, Workfront, Cirrus Insight)
  
• With a future thinking mindset, build a healthy portfolio that enables sales, marketing, operations, and other business teams.
  
• Embedd AI/GenAI for text analytics, insights, recommendations etc. as core parts of products.
  
• Drive build vs. buy decisions and spearhead product partnerships, vendor engagement and budget management to drive strategy and deliver capabilities in an optimized manner.
  
• Partner with compliance, legal, SOX and audit teams to ensure compliance controls for critical business operations
  
• Assess current market trends, stakeholder expectations and competitive landscape to develop products that help establish WMC a leading ad platform of choice.
  
• Build and lead ahigh-energy,matrixed team of product managers to establish clear, specific goals and plans and oversee their successful execution to deliver measurable results.
  
• Partner with a team of world-class engineers and a high performing product and growth marketing teams to bring your product vision and strategy to life.
  
• Establish trustworthy relationships across the enterprise to ensure key stakeholder input and to evangelize the overarching strategy and roadmap.
  

Qualifications

• Demonstrated success in building a new product portfolio in the CRM, Salesforce, internal business products space.
  
• Demonstrated ability to effectively collaborate and influence and align across a diverse enterprise with varying levels of understanding.
  
• Demonstrated ability to lead a complex organization through product led transformation from a primarily high touch support model.
  
• Background in mar tech, ad tech and media preferred.
  
• Knowledge of successful Sales practices in the APAC region is a plus.
  
• High emotional quotient (EQ); encourage team cooperation, promote enthusiasm, motivate strategic thinking, and ensure insightful problem solving.
  
• Ability to work in a fast-paced, highly independent environment and juggle multiple ongoing projects, responsibilities, and relationships.
  
• Bring a sense of "fun" that inspires others and creates a healthy team environment.
  
• 11-13 years of experience in product management. Most recent 5+ years directly managing a team in a complex business.
  

#LI-JP8

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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HOBOKEN, New Jersey US-10279/Los Angeles, California US-10988:The annual salary range for this position is $156,000.00-$312,000.00
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San Bruno, California US-08848:The annual salary range for this position is $169,000.00-$338,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 11 years' experience in product management. Option 2: 13 years' experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 10 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, Silicon Valley

You don't have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

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