DOITT 7-858-0456A PSEM Technical Project Manager - PM3
GCOM Software LLC

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Opportunity Details

Full Time DOITT 7-858-0456A PSEM Technical Project Manager - PM3

Brooklyn, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of PSEM Technical Project Manager to join our NYC DOITT Team located in Brooklyn, NY.

Key Responsibilities:

Daily Tasks will include but not limited to the following:

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting the Public Safety & Emergency Management needs as it relates to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications with custom configuration to meet the project needs.
• Plan and coordinate the design of all required system hardware and software for the monitoring system to enable the monitoring system to perform to predefined specifications.
• Manage the schedule and validation of the systems for functionality and, performance, fault tolerance and operation readiness.
• Coordinate all discussions relative to technical specification needs and bill of materials requirements for Public Safety & Emergency Management projects.
• Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships.
• Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO.
• Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to
• Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation.
• Manage the development of training plans and future support needs.
• Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project.
• Support and contribute to the Program's goal of ongoing process improvement, and adherence to Project Management Institute's PMBOK and OTI PSEM published project methodologies.
• Report to senior management within the Program, OTI and stakeholder agencies on project status
• Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.
• Address client concerns and escalate all project risks and issues appropriately and manage them to resolution.
• Manage special projects and initiatives as assigned, included but not limited to scope described above

Qualifications:

• Minimum 8 years of experience overseeing medium to large scale projects.
• At least 8 years of experience in Event Management and Public Safety Emergency Services
• A baccalaureate degree from an accredited college
• Functional understanding of routing protocols and data delivery techniques
• Knowledge of Operations Management - Service Desk, Help Desk, Datacenter
• Functional knowledge of Operating Systems, Databases, and IT Infrastructure elements
• Experience with IT Service Management and Enterprise Monitoring tools
• In depth knowledge of Enterprise Monitoring tools for Service Automation, Service Assurance, and Service Support
• Focal point of contact for project management, financial, administrative, and technical issues
• Proficient in MS Word, MS PowerPoint, MS Project, MS Visio
• Project Management experience including project planning, scheduling with significant project dependencies
• Solid technical leadership Experience in a large-scale enterprise environment for Emergency services

Desirable Qualifications:

• PMP Certification.
• Project Management experience managing third party service providers.
• Solid technical experience in a large-scale enterprise environment for Emergency services.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $81.00 to $91.00.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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