Enrollment Communications and Operations Coordinator
Nebraska Wesleyan University

Job Info

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Nebraska Wesleyan University seeks to hire an Enrollment Communications and Operations Coordinator. This full-time 12-month position reports to the Director of Enrollment Operations. The successful candidate will coordinate the marketing emails, texts, and print communications for the Enrollment Management Division. The candidate will also coordinate data entry and assist with reporting related to the technical aspects of the Customer Relationship Management (CRM) system, Slate.

NWU offers a competitive wage and comprehensive benefits plan including Health Insurance, Life Insurance, Disability benefits, Retirement, seven weeks of paid time off per year as an exempt employee through vacation and holidays, and 100% tuition discount for dependents after one year of service.

Responsibilities

• Serve as one of Nebraska Wesleyan University's Slate Captains.
• Develop strategic email, print, phone, and SMS communication plans for outreach efforts to prospective students, parents, high school counselors, and campus partners in coordination with Admissions and Marketing.
• Coordinate print communications with mail house vendors.
• Monitor, adjust, and report on communication performance to keep internal leadership and stakeholders informed.
• Research and evaluate industry best practices to apply to the communication plan.
• Assist the Director of Enrollment Operations on new and ongoing projects within the CRM (Slate) system.
• Manage data entry and technical aspects of the enrollment process within the CRM (Slate). This includes importing data and materials from external vendors and application sources and the processing of admissions applications and materials.
• Respond to internal help desk tickets regarding the CRM (Slate) system.
• Create and maintain detailed documentation of systems and processes.
• Collaborate with Marketing on creation of content and copywriting for the communication plan
• Collaborate with colleagues to optimize the use of Slate CRM system.
• Assist with Admissions events as needed.

Qualifications

• Bachelor's degree in a relevant field is required.
• Three years of relevant experience in a CRM system required. Slate CRM experience preferred.
• Developed communication skills addressing various audiences in writing, media composition and verbally.
• Excellent organizational skills and ability to multi-task and establish priorities from a project management vantage point.

Commitment to Diversity

Diversity is a core value of Nebraska Wesleyan University's mission, and we embrace it as a source of strength. Applicants are encouraged to demonstrate how they enhance and embrace this University core value in a diversity statement submitted as part of their application materials.

Nebraska Wesleyan University provides equal educational and employment opportunities to qualified persons in all areas of university operation without regard to religion or creed, age, genetic information, gender identity and expression, disability, marital status, race, or national or ethnic origin, in compliance with state and federal laws, including but not limited to Title XII, Title IX, and the ADA. E-Verify, EOE.

How to Apply

To apply, please upload a letter of application addressing qualifications, resume, a diversity statement, and the names of three professional references at the following URL: https://nebrwesleyan.applicantpro.com/jobs/. Review of applications will begin immediately and continue until the position is filled.

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