Enrollment Management Assistant
Kforce Inc

Columbia, Maryland

Posted in Recruitment Consultancy
about 1 month ago


This job has expired.

Job Info


RESPONSIBILITIES:

Kforce has a client in search of an Enrollment Management Assistant in Columbus, OH.Duties:
  • Deliver an exceptional customer experience and delight our families
  • Handle inbound calls in a phone queue setting, assisting families through the Connections Academy course placement process
  • Demonstrate a thorough understanding of the company's K-12th grade curricular options and state specific processes
  • Understand and be able to assist prospective families with understanding the requirements of the course placement process, including academic document requirements (report cards, transcripts, special education documents, etc.)
  • Communicate grade level placement decisions clearly and accurately through verbal communication with families
  • Escalate delays and exceptions to the Placement Leadership Team
  • Build trusted reciprocal relationships
  • Other duties as assigned


REQUIREMENTS:

  • Some College - Bachelor's degree preferred
  • Experience in a K-12 educational setting/school, preferably as a teacher, school counselor, registrar, or school support professional
  • Excellent communication skills, both oral and written
  • Able to act as a team player and demonstrate flexibility in a fast-paced work environment
  • Must be able to learn quickly and multitask
  • Fast thinking and good problem solver
  • Good organizational skills and attention to detail are essential
  • Proficient in Microsoft Office 365 suite
  • Computer Skill level (proficient)
  • Prior customer service experience is highly preferred
  • Knowledge of curriculum as it corresponds to students' developmental stages and state standards a plus
  • Knowledge of online student information systems a plus
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


This job has expired.

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