Field HR Manager - TEXAS (Buffalo Wild Wings)
Inspire Brands

Job Info

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This role is responsible for providing leadership and support for the assigned Buffalo Wild Wings Operations Leadership Team in all aspects of human resources, employee relations and talent management. This role will focus on BWW employee relations and take a proactive people approach in supporting the BWW field operations team focusing on culture and team member engagement to improve the end-to-end team member experience and business outcomes.

This position is field-based out of Texas.

RESPONSIBILITIES

• Serve as an Employee Relations expert, providing guidance on employee concerns and fact-finding interviews and investigations, coaching DM's on effective listening, probing, and investigatory skills to clearly and objectively assess information in a timely manner and resolve employee concerns

• Own assigned Employee Relations cases, documenting investigation findings, resolving employee concerns and keeping accurate records. Partner directly with Human Resources Director, Operations Leadership, and Legal on recommendations to resolve inquiries, concerns, and investigations in line with our company value.

• Act as a champion for compliance, helping to interpret, recommend, review and draft updates company policies and processes, ensure consistent application, alignment with company priorities, and educate Operations Leadership

• Provide EEOC/Agency response and Federal/State Labor/Immigration Audit information as needed

• Monitor staffing levels, turnover and churn, and proper structure at all levels. Work with Operations Leadership to root cause issues and provide guidance for improvement as needed.

• Facilitate ongoing Talent Strategy/Bench Strength and Succession Planning Sessions to ensure accurate assessment of talent to meet the business needs and development of plans to improve the bench. This includes point in time assessment of performance, potential, updating talent pools and readiness of talent.

• Participate in the development and facilitation of training on a variety of employee relations topics including performance management, performance improvement and corrective action processes, harassment, EEO regulations and other related ER topics.

• Ensure Employee Relations cases are updated in the case management system with accurate and detailed information in a timely manner.

• Provide guidance and counsel on developing effective Professional Development Plans and Performance Improvement Plans.

• Deliver engagement survey results and assist in creating effective action plans to improve engagement. Lead focus groups and other sessions to gather feedback from teams.

• Manage the performance appraisal process and calibrations

• Monitor the annual salary planning and equal pay analysis for all salaried managers by providing ongoing counsel on compensation, promotion and merit increases.

EDUCATION QUALIFICATIONS

• Preferred: Bachelor's degree in Human Resources or equivalent experience

• Preferred: PHR or SPHR Certification

• Valid driver's license required

EXPERIENCE QUALIFICATION

• 5 years of Employee Relations or other related experience

• Microsoft Excel, PowerPoint and Word proficiency

• Experience in multi-state, multi-unit operations in restaurant, retail or hospitality industry

• Preferred: merger, acquisition and/or divestiture experience

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Displays subject matter expertise in federal and state labor and workplace laws

• Demonstrates strong knowledge of employee relations, talent review, succession planning, performance management, employee engagement, coaching, and counseling

• Displays excellent written and verbal communication and facilitation skills

• Displays strength in planning, organizing, and prioritizing to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and oftentimes managing multiple priorities

• Ability to travel between 10% - 25% of the time, meeting with key stakeholders in various markets.

Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. We're a brand on the rise, and we need great people as we write the next chapter of our story. If that's you, pull up a barstool.

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, Rusty Taco and SONIC Drive-In restaurants worldwide.

We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

#LIIB

This job has expired.