Finance Manager - Revenue Control
Veolia North America

Job Info

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Company Description

Veolia is the world's leading environmental services company with ~179,000 employees globally and a 160-year history. We help our customers address their environmental and sustainability challenges in energy, water and waste. That means improving our clients' energy efficiency, better managing their water and wastewater, and recovering resources from their wastes. We do this in a safe, cost-effective and innovative manner for cities, governments, campuses, businesses, and industries.

Job Description

Responsible for optimizing revenue for NJ Division by analyzing our whole revenue stream, from meter read through billing. Position would work with Meter, Customer Service, Reveneue Integrity, and Corporate Revenue Management teams to analyze information from the various data collection systems (CC&B, AMI, Clevest, Sensus and Neptune), understanding how this data is translated into customer invoices, and identifying what prevents our systems from achieving higher billing accuracy. Also responsible for monitoring our Account Receivables position, dissecting between residential and commercial customers, and for monitoring payment plans in efforts to optimize overall collection process.

Key Areas of Responsibility:

• Develop analytical tools to analyze revenue, defining frequency of each specific analysis, categorizing the type of accounts we are servicing from a priority/opportunity standpoint
• Develop a relevant set of KPI's that would reflect progress on revenue optimization. Assure automation of this set of metrics
• Partner with Revenue Integrity team to reduce number of Pending Bills being generated by CC&B
• Develop methodology to properly analyze Hi-Lo's being generated preventing actual reads from being utilized
• Partner with Meter dept., assure that at least 98.5% of our consumption is being accurately captured by our various systems
• Understand root cause of estimated reads and develop methods to increase effective read rates
• Develop processes to correct under-consumption - due to zero reads, vacant properties, fraud/theft, defective meters (DR), lockwing and multi-unit systems - in a systematic/pro-active way
• Partner with Corporate Revenue Management to analyze our strategic meter accounts assuring accuracy of consumption and corrective actions to optimize their revenue
• Partner with Corporate Revenue Management to develop reports to monitor Account Receivables across other BU as required
• Monitor our customer Account Receivables situation, dissecting between residential and commercial customers. Present accurate aging situation by customer class.
• Partner with Manager of Customer Operations, develop strategies to optimize collections from customers to minimize our Account Receivables positions
• Monitor customers' Payment Plans identifying customers who are not subscribing to agreed parameters
• Partner with other divisions Customer Service functions to develop programs to enhance our billing processes and collections.
• Partner with Rates to provide required data requirements in our rates development process
• Partner with Management to provide and analyze data relevant to business development efforts
• Support Veolia NJ with advance analytics applications (eg Power BI) to easily digest large volumes of data to obtain valuable information.

Qualifications

Education/Equivalent:

Bachelor degree in accounting or finance required
MBA Preferred


Work Experience Needed:

• Minimum of seven years of financial planning and analysis experience required.
• Prior utility or service industry experience with high exposure to automated consumption networks highly desired

Special Skills/Abilities Needed:

• Working knowledge of company's Customer Care & Billing (CC&B) system
• Working knowledge of company's different consumption metering systems:
• Advance Metering Infrastructure (AMI)
• Vehicle Gateway Base station (VGB) (Drive by/Walk by)
• Sensus' Regional Network Interface (RNI)
• Neptune's Automated Meter Reading (AMR)
• Clevest

• Advanced level experience with MS Office suite
• Ability to multi task, handling multiple deadlines, small projects, and technically challenging projects
• Ability to prepare written technical reports and interact effectively and diplomatically with management and/or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.
• Well-developed quantitative and modeling skills, including the ability to undertake sophisticated mathematical/statistical analyses (standard deviations, bell curves, etc.) for assessment and projections/forecasts of potential problems (meter performance, theft, billing issues, etc.).
• Strong analytical and statistical skills and ability to synthesize data and translate insights into relevant, usable, actionable, strategic and tactical recommendations essential
• Must have strong interpersonal and excellent written and oral communication skills
• Ability to create and maintain accurate reports and records essential
• Strategic mindset
• Demonstrated project management skills
• A wide degree of creativity and latitude is expected
• Ability to carry out job responsibilities with minimal supervision

Additional Information

About Veolia:

Veolia offers the most complete range of environmental solutions to meet the challenges of cities, governments, campuses, businesses and industries. Our network of talent and hands-on know-how is unique and unrivaled.

We help our customers address their environmental and sustainability challenges in energy, water and waste. That means improving our clients' energy efficiency, better managing their water and wastewater, and recovering resources from their wastes. We do this in a safe, cost-effective and innovative manner for more than 550 communities and more than 30,000 businesses, campuses and organizations throughout North America.

We are an Equal Opportunity Employer!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

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