FinTech Product Analyst
Wsfs Financial

Job Info

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WSFS Bank is seeking a FinTech Product Analyst. The FinTech Product Analyst will report to the Director of Digital Lending to help establish new and manage existing strategic FinTech relationships within the Customer Lending division. The incumbent is responsible for the ongoing performance, adherence to service level agreements, and compliance requirements of the products and partnerships in the FinTech portfolio. The FinTech Product Analyst will support the relationship with partners and serve as a trusted advisor with a focus on sustainability and growth. Additional responsibilities include:

• Serve as the vendor relationship point of contact for Consumer Lending FinTech solutions.
• Interact with the vendor/partner on the identification, tracking and resolution of issues and concerns.
• Liaise with other departments within WSFS to establish and refine processes in support of repeatability and operational excellence.
• Utilize internal and external data sources and analytical skills to standardize portfolio reporting, identify revenue/efficiency opportunities, enhance customer experiences, and improve the performance of the portfolio.
• Support the gathering of documentation in relation to internal audits and regulatory requests.
• Work with key stakeholders to support the evaluation of potential new business opportunities, from idea screening through feasibility assessment and business case development to eventual implementation.
• Evaluate, analyze, and document business requirements to develop the product backlog and support of the portfolio roadmap.
• Supporting on communication and reporting on FinTech activities including metrics, success stories and highlighting key achievements.
• Monitor the fintech landscape and capture key insights on industry trends and customer intelligence with respect to emerging technology/innovations in the Consumer Lending space.
• Assist in formulating WSFS' FinTech strategy to enhance competitive positioning, expand the product offering and improve the economics of the business.
• Support in the ongoing development of Consumer Lending capabilities through participation in cross line of business projects.

Minimum Requirement

• Undergraduate degree and MBA strongly preferred
• Ability to manage complex and high value customer facing vendor relationship
• Understanding of Consumer Lending originations and servicing is preferred
• Product Management experience preferably in Financial Services for lending/loan products
• Proven data analysis experience in a professional or academic environment
• Experience managing business client relationships
• Self-starter who is capable of being highly autonomous
• Experience contributing to or leading projects
• Ability to grasp and understand consumer lending regulations
• Demonstrated experience utilizing various data tools to tell the story of the portfolio and provide actionable insights to improve performance and safely grow the portfolio. e.g. Microsoft Office Suite inclusive of Power BI
• Excellent organizational and time management skills
• Strong partner or relationship, sales, collaboration, influencing and negotiation skills
• Creative problem solving and strategic thinking skills
• Ability to take a data driven approach towards identifying and prioritizing needs.
• Capable of bringing simplicity and focus to complex and ambiguous concepts or situations.
• Excellent relationship building capabilities with partners both internal and external to the organization.
• Excellent communicator with solid written and verbal presentation skills

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@ wsfsbank.com.

How do you get to be nearly 200 years old in a world that's constantly changing? For us, the answer has always been the same: create a team of Associates who are passionate about serving the community, and success will follow. Our Mission and Values serve as essential reminders about who we are and how we do business. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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