Food Service Worker III - Houseperson Server
Stanford University

Job Info

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Food Service Worker III - Houseperson Server🔍Residential & Dining Enterprises, Stanford, California, United States📁Food Services📅Oct 19, 2023 Post Date📅101110 Requisition #

This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment.

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.

"Students (Customers) First" is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.In R&DE,"Excellence is defined by aligning our strategic goals and performance with our vision."

This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.

II. Essential Job Functions

• ·Delivers food and catering equipment for Catering events, performs setting -up, break down and clean-up of all Catering functions.

·Provides an excellent dining experience for guests, using interpersonal skills and conflict resolution, and anticipates guest needs.

·Provides a fine dining food and beverage service, using established protocols of food and beverage etiquette and service standards.

·Sets up and break down large function dinner services and elaborate themed dinner programs, complete with food and beverage settings and linen, both on- and off-site

·Assists customers with specific dietary restrictions, and answer questions regarding food ingredients.

·Complies with workplace safety, safe food handling and sanitation standards.

·Follows RDE work rules, policies, procedures, and core values.

·Works with food runners to ensure proper guest satisfaction.

·Crumbs table as necessary.

·Maintains supplies neat and organized to department standards.

·Projects a professional image always through appearance and dress

·Demonstrate respectful and professional behavior by maintaining a positive work environment and interactions with co-workers, management, customers, and visitors.

·Supports other Hospitality and Auxiliaries units as requested.

·Performs other duties as assigned.

III. Qualifications

·Must have a minimum of two (2) year fine dining or catering experience within the last two (2) years.

·Must be able to lift 50lbs and requires you to be on your feet for long periods of time.

·Must be willing to work a flexible and varied schedule as assigned.

·Has outstanding listening and communication skills with guests, peers, and management.

·Understanding of Silver Service expectations and Principals

·Committed to providing excellent customer service to all customers.

·Able to plan, prioritizing tasks and customer service needs.

·Proven track record of punctuality

·A Banquet Houseman must be able to provide own uniform items of black slacks, black shoes with black socks.Uniform Shirts will be provided.

·Demonstrates helpfulness, and respectfulness, is approachable and team oriented, builds strong working relationships, diplomatic, and a positive work environment, is responsible, honest, resolves conflicts appropriately, and is flexible.

·Follows work directions as assigned by supervisors and managers.

·Subject to wet floors, temperature extremes, excessive noises, and large commercial equipment.As an essential job function, worker is required to use cleaning and sanitizing chemicals.

IV. Certifications and Licenses:

·If handling food, California Food Handler Training Certificate within 90 days of hire.

V. GENERAL PHYSICAL REQUIREMENTS

Ability to stand for prolonged periods, reach, lift, bend, kneel, stoop, climb, push and pull items. Physical agility critical to perform essential job functions. Lift up to 50 lbs pounds, and must have manual dexterity. Ability to work around hot equipment (stoves, grills, ovens).

Working Conditions and Frequency of Occurrence

Extreme temperature changes

10-30%

Walking

30-60%

Standing

50-80%

Sitting

10-20%

Bending

10-50%

Squatting

10-20%

Hand and Finger Dexterity

10-40%

Reaching

10-50%

Climbing

10-20%

Noise

90-100%

Lifting, Carrying, Pushing, Pulling

Up to 10 pounds

30-60%

Up to 25 pounds

20-50%

Up to 50 pounds

10-20%

Over 50 pounds

5-10%

VI. English Proficiency Requirements

Must be able to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them.

The expected pay for this position is $25.07 (Step 1) per hour. Placement in the pay range is subject to the applicable Collective Bargaining Agreement.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

Why Stanford is for You:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

·Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

·A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

·A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

·Discovery and fun. Stroll through historic sculptures, trails, and museums.

·Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time
• Job Code: 7287
• Employee Status: Regular
• Grade: A62
• Requisition ID: 101110
• Work Arrangement : On Site

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