Head of Localization
PayPal Inc.

Job Info

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Who we are

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We're a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We're guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

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Job Description Summary:
The World Ready Team is seeking an experienced leader with a strong background in globalization and localization to lead a highly engaging team responsible for content localization.

The World Ready Team provides enterprise-wide product content and product notifications. The team is responsible for global governance and excellence that supports high-quality, end-to-end customer experiences. The team designs and delivers content, back-end globalization framework and localization support for all PayPal Inc. products.

The localization team in PayPal is centered around linguistic excellence, a great team environment, and cutting-edge technology. We are responsible for the translation and cultural adaptation of all of PayPal's products. Our work is not just about translation, it is about providing our customers with an experience that feels local.

To be successful in this role, you will need a blend of skills including leadership, influence, business insight, budget planning, communications, and project management skills. You will partner with key stakeholders and local market leaders to create comprehensive language experiences across PayPal's products based on business requirements and insights.

The ideal candidate has experience leading globalization and localization initiatives in a fast-paced, high-growth environment. You have a customer-first mindset, are highly analytical, have a passion for the global audience, are incredibly resourceful, and can work under tight deadlines. In addition, you view localization as a key component of a global product experience that continually evolves.

Job Description:

The World Ready Team is seeking an experienced leader with a strong background in globalization and localization to lead a highly engaging team responsible for content localization.

The World Ready Team provides enterprise-wide product content and product notifications. The team is responsible for global governance and excellence that supports high-quality, end-to-end customer experiences. The team designs and delivers content, back-end globalization framework and localization support for all PayPal Inc. products.

The localization team in PayPal is centered around linguistic excellence, a great team environment, and cutting-edge technology. We are responsible for the translation and cultural adaptation of all of PayPal's products. Our work is not just about translation, it is about providing our customers with an experience that feels local.

To be successful in this role, you will need a blend of skills including leadership, influence, business insight, budget planning, communications, and project management skills. You will partner with key stakeholders and local market leaders to create comprehensive language experiences across PayPal's products based on business requirements and insights.

The ideal candidate has experience leading globalization and localization initiatives in a fast-paced, high-growth environment. You have a customer-first mindset, are highly analytical, have a passion for the global audience, are incredibly resourceful, and can work under tight deadlines. In addition, you view localization as a key component of a global product experience that continually evolves.

Responsibilities

• Lead develop, mentor and inspire a global team responsible for localization
  
• Work across large and diverse teams to drive the overall cross-functional strategy and localization alignment across programs and regions.
  
• Manage the localization translation strategy, focusing on vendor management, the translation process and technology, translation review management, and budget allocation.
  
• Create and continuously improve the international launch process to meet current business needs and scale to future requirements.
  
• Hire and retain top talent for the team.
  

Basic Qualifications:

• Experienced perspective based on business and organizational transformation, active collaboration, agility, technical excellence, and advising senior business and technology leaders successfully.
  
• 10+ years of people and organizational management in a global enterprise environment.
  
• 10+ years of experience in localization, internationalization, international product development, or international business management experience.
  
• Ability to work effectively cross-functionally; demonstrated leadership, influencing, and execution skills at the executive level.
  
• Outstanding communication skills; strong presence in front of senior executives.
  
• Experience in enabling and growing talent.
  

Subsidiary:
PayPal

Travel Percent:
0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal's 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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