Health Unit Coordinator, HUCprovides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication andproblem solvingskills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a "Something More" experience.
What Health Unit Coordinator, HUCwill do:
WhatHealth Unit Coordinator, HUCwill need:
- Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner
- Assists with unit flowcoordination (answering phones, call lights, all administrative assignments related to patient care/unit operations)
- Understands and proficiently uses all computer programs
- Medical record and data management
- Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance
- High School diploma or equivalent
- One year of college course or higher level training preferred
- Health Unit Coordinator Certification preferred
- Knowledge of medical terminology
- Strong customer service and interpersonal skills
- Ability to manage interruptions while maintaining excellent customer focus
- Well developedcommunication skills, both written and oral
Our Commitment to Diversity and Inclusion
- Magnet designated facility with active shared decision making councils. We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community
- Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance
- We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
- We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions,and we are continuous learners.
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.