Inside Sales Representative
Life Fitness

Franklin Park, Illinois

Posted in Manufacturing and Production


This job has expired.

Job Info


An empty treadmill isn't compelling, but once someone steps on it, the stories are limitless. Our goal is to connect people emotionally to their fitness journey. We are a global team coming from different cultures and backgrounds with a shared passion to achieve and live our mission of inspiring healthier lives.

Inspire. Innovate. Make an impact and join our team!

The Inside Sales Representative is responsible for providing optimal customer experience during the early stages of the sales process.

Reporting to the Inside Sales Supervisor, this role supports the sales organization in ensuring customers are provided the best solutions based on their needs (e.g. providing product expertise, craft solutions-oriented proposals, help develop customer acquisition efforts) and influence a successful sale.

Principal Accountabilities:

  • Partner with the field sales team to develop sales proposals and quotes for customers
  • Answer customer questions regarding commercial products, services and solutions
  • Work cross-functionally (Credit & Leasing, Service, Delivery & Installation, etc.) to ensure that a seamless and superior customer experience is delivered throughout the sales process
  • Provide timely resolution to Credit and/or Leasing issues and holds
  • Offer tactical support to the Field Sales team to generate, develop, qualify, and manage new customer acquisition efforts
  • Maintain consistent communication with the field sales team regarding current prospects, leads, opportunities and orders
  • Become proficient in all sales tools, quoting, qvidian, HD Configurator etc.
  • Investigate and manage resolution of any issues that may impede prompt delivery and successful installation of customer orders
  • Collaborate with Customer Ops team to develop continuing education courses for Field Sales to reduce errors and RMA's
  • Enter, update, track and manage all customer information within Salesforce.com
  • Through critical thinking and collaboration create an environment that is flexible and agile for continued improvement of process and the customer experience.
  • Other duties as assigned

Education & Experience:
  • Associate degree required; Bachelor's degree preferred, or combination of education and experience
  • At least 1 year of inside sales or sales support experience dealing with commercial sales highly desired
  • Demonstrated ability leveraging product knowledge to craft effective and appropriate customer solutions
  • Proven track record succeeding in a detail-oriented, customer-facing role
  • Previous experience in Athletics / Health Club / Fitness Industry / Vertical Markets preferred
  • A proven ability to think ahead and work independently with minimal supervision to develop and execute strategic sales plans to increase sales and revenue growth
  • Technically savvy, proficient in the use of Microsoft Office (e.g. Excel, Word & PowerPoint) is required; prior Salesforce.com and/or Oracle experience preferred
  • Effective customer interaction and documentation skills required
  • Proven ability to work efficiently and manage competing priorities in a fast-paced environment.
  • Excellent time management, focus, attention to detail and self-motivation to work in a remote setting.

Want to take the next step in your career?

Life Fitness takes pride in our talented employees and believe in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits and unleash your potential.

If you feel the open position you see is right for you, we invite you to apply.

Learn more about us here.

Life Fitness does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled

EEO is The Law - click here for more information

Life Fitness and Workday Privacy Policies


This job has expired.

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