Position Overview
Performs inbound and/or outbound customer calling activities to present and sell company products or services to customer base. Utilizes phone or internet chat approaches for customer contact which are predominantly routine, but may require deviation from standard screens, scripts, and procedure with the assistance of a computerized system. Answers inquiries, resolves problems, promotes and sells products/services, and/or enters or confirms sales. Assesses needs and suggests/promotes alternative products or services.
Job Responsibilities
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