Intern - Software Applications Associate - Summer 2022 - CO or Remote/Nationwide

Job Info

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution. 
Be a part of an internship program, driving human progress through technology.  During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.
The Experience 
•    Innovate – to deliver solutions to real business problems 
•    Transform – your skills and knowledge through challenging work projects
•    Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
•    Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

The Main Responsibilities

As a Software Applications Associate intern in our North American Operations organization, you will work collaboratively with our team to assess the validity of internal needs and the network's ability to fulfill the demand and provide guidance on where & how the demand can be fulfilled. This position will have high exposure to network planning and capacity management. Tasks during the 10 weeks will provide a bridge between our sales team and what our network can provide to customers. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment. Other tasks may include:

•    Build software tools to link API's between disparate internal systems to minimize the manual steps in the capacity management process- The software tools are intended to be working prototypes to support the business needs until an internal development team can take on a permanent, supported solution.
•    Facilitate capacity check requests initiated from MySupportDesk and linked to Jira (to initiate an internal workflow) and an internal capacity check tool (to estimate traffic impacts). 
•    Streamline the capacity check processes through the Compute Planning organization (accelerating large sales) and automate workload tracking in Planning 
•    Continued support of Lumen's cutting edge Edge Compute (Bare Metal & Virtual Machine) and CDN services with other software development prototypes, as identified.

What We Look For in a Candidate

•    Education Requirements 
o    Enrolled at a 4-year accredited college or university- rising senior status at the start of the internship, graduating August 2022 – May 2023.
o    Major/Degree: In pursuit of degree in Computer Science, MIS, Data Science, or related field 

•    Proficiency and understanding of: 
o    Microsoft Suites 
o    Python

•    Professional Attributes 
o    Strong drive for results/solutions and taking initiative to resolve problems
o    High attention to detail with STRONG organizational skills
o    Enjoys working with a variety of different people
o    Ability to be resourceful and adaptable- independently AND in a team environment 
o    Strong written and verbal communication skills 
o    Comfortability in unstructured environment 
o    Flexible and able to adjust to changes
o    Self-starter mindset

•    Work Setting
o    Ideally the position will be in one of the following offices: Broomfield, CO, or Remote/Work From Home
o    Intern must be able to work 30-40 hours be week during the 10-week program (June – August)
o    Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations)
o    US work authorization 

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!

Requisition #: 264434

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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