IT Business Analyst
Columbia Forest Group

Job Info

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Columbia Forest Products (CFP) Purpose Statement is "Significant Service"; To significantly serve our employees and their families, customers, communities and natural resources. For natural resources, Timber Procurement is an essential area of our business, that offers its own unique business challenges. The IT Business Analyst is an essential link between technology and business teams, such as Timber Procurement, Manufacturing, Logistics, Sales and Finance. They are responsible for determining technological solutions that create new opportunities or resolve issues. Their impact to Columbia Forest Products (CFP) is through the process of requirements definition, playing a role in project implementation and support, coordinating the application testing effort, communicating and providing training to stakeholders.

CFP is an employee-owned multi-national company, invested in LEAN manufacturing and agile project management. We serve OEM, Distributors, Retail and Internal Customers throughout our Vertical Supply Chain. CFP IT are embarked on a Security First, Cloud First, Mobile First vision transformation to modernize not just our infrastructure, but our way of doing business. Join us and add your voice and experience to our journey.

DUTIES & RESPONSIBILITIES

• Analysis and Identification of Continuous Improvement of IT systems that support Business Processes.
• Overseeing testing of regular updates and new functional developments, including User Acceptance Testing of new developments and producing associated test documentation.
• Administration of CFP's suite of Timber Procurement systems. This includes Timber Accounting, Timber Capture/Purchasing and Timber Yard Management systems
• Defining unifying standards for CFP Timber Procurement IT Systems, evaluating and implementing potential unified system.
• Work with CFP Business users at all levels of the organization, from Shop Floor, to Support Staff, to Leadership, to gather requirements and investigate issues.
• Participate in SCRUM groups using Agile methodology.
• Express client requirements in technical documentation that can be handed off for development by either Internal or External IT staff.
• Work with CFP Organizational Change Management to produce training documentation and conduct user training, at times in person or remotely, for new functionality developments, that follow CFP IT Department guidelines.
• Build knowledge of CFP, the Building Products Industry, and the IT Industry through internal and external training along with self-study.

• Education/Experience:
  • A bachelor's degree in a related field or 3 years equivalent experience and training in business analysis, a related field, or CFP department leadership.
  • Demonstrated planning, organizational, documentation, and time management skills.
• Logistics:
  • Ability to periodically travel to CFP Business Locations (Manufacturing Plants, Corporate Offices). As CFP is an international company (locations in the United States of America and Canada), a current valid passport is essential.
• Skills:
  • Fluent in English OR French-Canadian.
  • Requires attention to detail with fundamental analytical, conceptual thinking and troubleshooting skills.
  • Ability to clearly communicate technical concepts to both technical and non-technical audiences
  • Consistently and actively engage in conversations and meetings while communicating effectively, timely, and appropriately with intended audiences.
  • Ability to collaborate with team members and work in partnership with others to promote the success of the team and encourage positive working relationships.
  • Consistently meets commitments and takes ownership and responsibility for actions and issues while working toward resolution.
  • Business Acumen. Quickly understand Columbia's industry regulations, necessary security controls, and business necessities to have relevant discussions with decision-makers.
  • Strong organization and time management skills to prioritize, delegate tasks and set goals for productivity.
  • Excellent judgment, strict adherence to confidentiality requirements and the utmost professionalism in all situations.
  • Identifies problems early and provides suggestions for their resolution while making timely decisions.
  • Understands personal limitations and knows who and when to ask for help while working in a group to solve issues.
  • Maintains a high standard of performance and integrity while valuing the importance of delivering high quality results.
  • Embraces CFP's standards for customer service and integrity while working in a family-oriented environment where everyone shares in the success.
  • Ability to manage and lead multiple workflows and processes

PREFERRED PROFESSIONAL AND TECHNICAL EXPERTISE

• Education/Experience:
  • Experience with Microsoft Dynamics Enterprise Resource Planning (ERP, Finance and Supply Chain Management, or Finance and Operations) and/or Microsoft Dynamics Customer Relationship Management (CRM or Customer Engagement)
  • Experience using Microsoft 365 services (Office Suite Word/Excel/PowerPoint, Teams, Power BI, Power Platform).
  • Experience with Microsoft SQL development/admin tools and file transfer protocols.
  • Have knowledge of Business Functions and their needs in IT systems (Sales, Purchasing, Inventory/Warehousing, Logistics, Factory Maintenance, Accounts Payable, Accounts Receivable, General Ledger)
  • Have knowledge of Lean Manufacturing concepts.
  • Have knowledge of North American Timber Procurement environment (USA East: Individual Land Owners. USA West: Federal/State. Canada: Crown) and Forest Stewardship Council (FSC) sustainability programs.
  • Have knowledge or experience of Timber Accounting systems (e.g. 3Log, Paragon, LogBoss)
  • Have knowledge or experience in Mobile Timber Procurement systems
  • Have knowledge of Agile Project Management, Scrum methodologies and Waterfall development techniques.
  • Industry recognized certifications applicable to this position.
  • Experience working with smaller, close-knit teams.
  • Experience with educating small groups of people.

• Skills:
  • Bi-lingual (English/French-Canadian, or Spanish).
  • Ability to establish effective relationships with people in a multi-cultural, multi-language environment

PERSONAL ATTRIBUTES

• Excellent time management skills.
• Strong attention to detail.
• Ability to navigate complex cultural or corporate workstyles.
• Superb oral and written communication skills.
• Well-developed interpersonal skills.
• Enjoys teamwork within all levels of an organization.
• Analytical, planning, and organizational skills.
• Ability to manage competing demands.

Columbia Forest Products is North America's largest manufacturer of hardwood plywood and hardwood veneer products. Columbia's decorative interior veneers and panels are used in high-end cabinetry, fine furniture, architectural millwork and commercial fixtures. Columbia Forest Products is an employee owned company that has a wide array of benefits: Employee Stock Ownership Plan (ESOP), 401K, Medical, Dental, Vision, and Life Insurance. Our company stands out because of our commitment to our employees. In fact, we have a CFP Foundation dedicated to helping our employees, employee's families and the local community. Our Core Values we take pride in: Customer Service, Absolute Integrity, We Are Family, and Share the Success. If these are core values that you represent, please take the time to apply for this rewarding career with Columbia Forest Products. Veterans are strongly encouraged to apply.

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