Junior Salesforce Administrator
Daniels Sharpsmart Inc
Job Info
We're looking for a junior salesforce administrator that is motivated, detail-oriented, and ambitious. The ability to learn quickly, stay organized, and communicate effectively are vital for success. In addition, the ideal candidate for this role will be someone interested in taking on additional responsibility over time and cultivating their Salesforce skills to become a self-reliant Salesforce Administrator. Someone with an affinity for CRM (client-relationship management) software administration, data/analytics, automation, and similar areas would be a great fit.
If you're interested in beginning a career in the Salesforce ecosystem, this position is for you! Daniels has grown significantly over recent years and the best is yet to come. Salesforce adoption has significantly increased in lockstep with that growth, so this role will offer you significant opportunity to develop into the Salesforce professional that you aspire to be.
What you will do
- Provide frontline support of the platform, resolving issues & handling requests as they surface
- Complete general administrative tasks (e.g. customizing apps, objects, layouts, fields, etc.)
- Manage new employee onboarding & training, along with general user administration
- Prepare reports and dashboards for upper management & C-level leadership
- Run mass uploads of leads, contacts, accounts, and other data
- Develop & enhance the repository of training documentation & SOPs
- Seek out opportunities to improve & enhance data quality
- Proactively identify areas of improvement and functional gaps in the platform
Our Ideal Candidate
- BS/BA (4-year degree) preferably in Business or Business-related subject OR equivalent experience
- General knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Salesforce.com or comparable CRM experience
- Previous experience with data (aggregating, managing, and manipulating) preferred
- Experience in a customer-facing role (sales, service, support, etc.) preferred
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
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