Key Account Manager
Asahi Kasei


Job Info


At Asahi Kasei we believe anyone can buy equipment or build a facility. It is our diverse team members around the globe who will enable us to develop ideas and technologies and capture the exciting opportunities that lie ahead. We look for candidates with a fresh perspective, people with a wide variety of skills who are creative thinkers, enjoy challenges and are driven to excel.

We are currently seeking applications to fill the following job opening at Daramic where we develop and manufacture advanced lead-acid battery separators that are driving innovation in transportation and industrial applications with cars, trucks, forklifts, and golf carts as well as ESS.

Company:
Daramic, LLC

Job Description:

Role Summary/Purpose:

The position is responsible for managing key accounts in North America. The responsibilities include revenue / volume growth, new business development, new product introductions, value-based selling, strategic planning / execution support, contract negotiations, contract management, project management support, sales forecasting, managing the selling process, customer relationship management, global customer coordination and responding to technical / quality related concerns. This position manages the interface between the customers and the larger Daramic. In that regard, the position supports customer interface with Operations, Supply Chain, Procurement, Marketing, Legal and Finance in North America and other global locations. This position will require developing a technical knowledge of the Daramic manufacturing process, products and quality controls. Beyond the products, the Key Account Manager also is responsible for selling Daramic value and identifying new customers or applications for Daramic's products; including leading and projects that better serve the needs of the customer and industry.

Key Responsibilities:

  • Responsible for meeting the North American revenue, volume and profitability goals.
  • Responsible for management of all sales / commercial activities and customer relationships with assigned accounts including generation of new business, new product launches, maintaining current business, proactive issue resolution, pricing development, resolving AR/AP issues, improving service levels and maximizing customer satisfaction.
  • Lead RFQ process starting with first discussions with customer through business award. Respond to requests for quotes, providing detailed price quotes on prospective business opportunities.
  • Work with the Daramic regional heads and other key account managers to ensure customer offerings are in alignment with global and local account strategies.
  • Negotiations - both internally and externally. Negotiate pricing that optimizes margins. Ability to value-sell, and win new business at higher prices than competitors and internal next best alternatives.
  • Project management - ability to understand customer schedule and proactively follow both internal and external items to support smooth product and offering launches, including sampling, validation and ramp-up/ramp-down.
  • Execute on Daramic's current strategic / business plan and global strategy to increase profitability and grow market share in the region.
  • Understand customer systems including scorecard and work with organization to support the required applications and achieve high scorecard ratings.
  • Ensure high post-sales customer satisfaction facilitating positive long-term relationships and high potential for repeat business with customers; service the customer with a partnership mentality.
  • Build and maintain close and effective strategic working relationships with external customers and internal departments in order to understand the voice of the customer and align the business to meet the needs of all stakeholders.
  • Monitor and educate the organization on issues or marketplace trends in the region, in order to keep the organization informed about regulations, laws or other changes that can affect Daramic's competitive position.
  • Analyze and understand customer strategies, competition and market, in order to develop solutions to customer challenges that create new business opportunities.
  • Develops and is accountable for regional forecast accuracy by customer and product line.
  • Be the first point of contact for technical / quality support pulling in organization resources when necessary.
  • Work with cross-functional teams to develop and grow new market applications.
  • Develop and deliver presentations on company products and capabilities.
  • Communicate and collaborate with internal functions / departments, and external partners to meet the customer's requirements.
  • Ensure general practices are consistent with company policies, safety standards, service standards and applicable laws and regulations
Background and Qualifications:
  • Bachelor's degree required. BA/BS in business, engineering or related technical field preferred; an MBA or advance degree is a plus
  • 10+ years of previous sales/marketing experience selling technical/engineered products and solutions to customers, preferably in the automotive aftermarket and/or automotive OEM channels; experience with batteries is not required, but is a plus.
  • Experience selling in a business-to-business environment.
  • Experience with strategic marketing principles, project management and value-based selling.
  • Solid business experience in North America, including deep understanding of the customers and experience working with suppliers, partners and distribution channels.
  • Basic knowledge of Quality Assurance Systems (such as ISO9000, TS16949), quality documentation, testing and validation processes.
  • Experience in Customer Relationship Management software tools like salesforce is desirable.
  • Ability to travel up to 50% in North America; occasional international travel is possible.
  • Working knowledge of Microsoft products, including Excel, Word, PowerPoint, Teams and Power BI.

Special Skills
  • Demonstrated ability to reach multiple touch points and multiple management levels at customers.
  • Strong business acumen, intellectual, strategic and analytical ability.
  • Able to develop close working relationships with customers to promote the Daramic products.
  • Excellent written and oral English communication skills, including presentation skills. Spanish is a plus.
  • Demonstrated ability to work cross-functionally with a collaborative style that builds trust and strategic relationships.
  • Self-starter with strong interpersonal and personal influencing skills.
  • High levels of personal integrity, clarity and honesty.
  • Able to operate effectively in a diverse cross-cultural environment.
  • Autonomous but with a strong team spirit, well organized, and results-oriented.

#LI-TR1

We believe a diverse workforce is crucial to our growth as a global supplier of advanced materials. Asahi Kasei is an equal opportunity employer.


This job has expired.

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