Lead Systems Operator
AutoNation - AutoNation Headquarters

Job Info

---

AutoNation Headquarters

Position Summary:

A seasoned operations professional implementing most standard procedures independently.

 

Job Responsibilities:

• Performs complex troubleshooting, choosing from among a large number of different procedures to find a solution. Triages operational problems that may involve multiple technologies/systems.
• Tracks and reports on metrics and SLAs.
• Monitors the performance of the operations environment and performs advanced problem resolution, including coordinating with vendors when needed to ensure continued availability and reliability, following established procedures.
• Resolves recurring problems and documents appropriate procedures.
• Provides preventative maintenance.
• Participates in documenting new procedures in a clear and concise manner. May participate in the development of new or modified procedures.
• Identifies opportunities for system improvements and escalates as appropriate.
• Participates in developing plans for the operations environment, considering capacity, physical layout, etc., and makes recommendations to leadership.
• Works to continually improve procedures and processes.
• Ensures compliance with relevant policies and procedures and escalates any concerns as appropriate.
• Participates in a weekly on call rotation to maintain and provide critical system support when required.

 

Technical Expertise:

• Possesses advanced knowledge of all relevant tools, equipment, and controls needed to monitor the performance of the systems or technologies, resolve most problems, and provide preventative maintenance.

 

AutoNation is an equal opportunity employer and a drug-free workplace.

Company Overview

As America’s largest and most recognized automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions.  We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits and a culture that believes in investing in our Associates’ professional futures. With over 315 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 13 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering a peerless Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $25 million dollars to drive out cancer, create awareness, and support critical research.

Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

This job has expired.