Lending Processor
Tropical Financial Credit Union

Job Info

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Description
Summary: Individuals on the job are responsible for assisting Tropical Financial Credit Union in achieving its purpose of guiding members successfully through the financial marketplace. This position is responsible for building and maintaining successful member relationships by funding and servicing loans to the member's satisfaction while ensuring that supporting documentation and records are accurately prepared in accordance with TFCU policies and procedures.

Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace five years in a row. Being part of the Member Relations Team and TFCU overall will provide you with opportunities to engage by learning, growing, contributing, collaborating, and developing professionally. Join us for a great employee experience focused on engaging employees and members alike.

JOB SPECIFIC INFORMATION

Essential Duties and Responsibilities include the following.

• Demonstrates full knowledge of consumer lending products and services, including the lending process from application to closing, ensuring maximum funding rates.
• Responsible for preparing and processing all required loan documentation for approved consumer, credit card, and recreational loan applications for funding.
• Ensures that processing complies with any relevant federal, state rules and regulations and credit union policies and procedures.
• Maintains and funds the as per loan goal pipeline of active approvals, and turnaround time standards.
• Coordinates with Lending Sales Representative to certify the following:
  • Contact has been made with member to provide conditions of the loan and ensuring the member has a clear understanding of the TFCU requirements for processing/closing the loan as per turnaround time standards.
  • Obtain all necessary documents from member that are appropriate for the type of loan being processed.

• Effectively assist the Sales Team as needed in communicating loan information and required documents with members and/or dealers.
• Prepares closing documents, and ensures all closed loans have been accurately completed and signed as required by the relevant federal, state rules and regulations and credit union policies and procedures.
• Clears loan conditions according to relevant federal, state rules and regulations and credit union policies and procedures. Posts loans and sends payoffs to appropriate institutions.
• Processes Credit Card advances as required.
• Performs post closing auditing function as required to ensure compliance to relevant federal, state rules and regulations and credit union policies and procedures.
• Maintains application system with comprehensive and timely loan status updates.
• Serve as a mentor to newly hired employees, and assist with training when needed.
• Maintain a 5% maximum error rating on total loans funded each month while consistently meeting deadlines, ensuring compliance, funding goals and efficiency requirements.
• Quickly respond to emails and other electronic requests regarding loan applications with the Lending Consultants. If necessary, must be willing to handle and assist with any concerns or complaints, and coordinates with the appropriate departments to ensure a positive outcome creating a WOW member experience.
• Alerts management or Security of any suspicious activity regarding transactions including forgery, theft, fraud, kiting, members who appear to be avoiding a CTR (cash transaction reporting). Effectively views and profiles all members' accounts. Must review all account notes/memos as appropriate.
• Accountable for understanding and applying relevant federal, state rules and regulations and credit union policies and procedures to meet regulatory requirements relating to anti-money laundering, Bank Secrecy Act (BSA), Customer Identification Program, and OFAC. Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Credit Card Act, Risk Based Pricing and Fair Lending.
• Comply with all relevant federal, state rules and regulations and credit union policies and procedures to ensure compliance with such regulations is maintained.

Position Requirements
Qualifications/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma required. College degree or college courses in a related field highly preferred.
• Minimum one year customer service experience in professional services environment required.
• Minimum of two years consumer lending processing experience or equivalent required.
• Minimum of one year Credit Union/financial services experience required.
• Proficient in Microsoft Windows Outlook, Word, Excel and have proficiency with lending related programs.
• Knowledge of credit reports, credit scoring, title documents, vehicle valuations, appraisals and auto insurance, payment protection, GAP, and MBP products.
• Comprehensive understanding of loan contracts including APR, amortization schedules, simple interest calculations and ability to analyze financial data.
• Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, and volume. Ability to apply concepts of basic arithmetic.
• Understanding of underwriting guidelines.

ABILITIES:

• Demonstrates and displays strong interpersonal skills to build and maintain positive relationships with vendors, internal partners and team members in a team-oriented environment.
• Ability to interact, and communicate verbally and in writing with all levels of members, non-members and employees including Management.

We offer Excellent Benefits such as:

• Medical, Dental, and Vision Insurance
• Retirement Profit Sharing 401K Plan
• Voluntary Supplemental Accident, Cancer and Hospital Insurance Plans
• Prepaid Legal
• Voluntary Life Insurance
• Adoption Assistance
• Pet Discount Program
• Educational Assistance Programs
• Paid Time Off/ 11 Paid Holidays
• And so much More!

Full-Time/Part-TimeFull-Time Exempt/Non-ExemptNon-Exempt LocationMiramar - Headquarters About the OrganizationTropical is a not-for-profit, member-owned and member operated financial cooperative, serving South Florida since 1935. We operate a fun, and family-oriented work environment where every employee has the opportunity to learn and grow in their career and move up within the organization. It's an organization that values your contributions and rewards you for your performance. TFCU has proven to be an organization that is dedicated not only to TFCU's success, but the success of its employees and the financial success of our members. EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

This job has expired.