Why join this team
Responsible for performing quality assurance by monitoring and testing processes within the Loan Servicing Department. This individual will also use multiple sources of data to analyze trends, reconcile data, and identify areas of improvement. Works closely with Process Improvement Leads in reviewing departmental policies and procedures, as well as performing a risk assessment focusing on gaps and/or lack of controls. Presents management with monthly reports of findings.
This position is expected to be hybrid.
NYC Salary Range - $83,130 - $95,000 annually; compensation is commensurate to geographic location.
What you'll do
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