LSS Agent
Motiva Enterprises LLC

Job Info

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Position Overview:

Loading Support Services (LSS) provides 24-hour support to Motiva Distribution terminals, Outside Supply Points, Fuels Sales & Marketing, and the Distribution business. The LSS Specialist is responsible for the data maintenance of customer accounts at equity and outside supply point (OSP) terminals across the United States, as well as responsible for analyzing unbranded business results, reviewing contract performance and providing guidance to Pricing and Demand Management. The Specialist directly interfaces with various internal groups and communicates with our outside supply point terminal contacts to ensure timely and efficient account setups as well as provide analytical assistance to drivers having loading issues that may be related to customer set-ups.

Responsibilities:

• Commissioning/decommissioning of Outside Supply Point locations- setting up EDI, e.g. DTN and master data processes providing TABS support
• Provides first level support (24 x 7, 365 days a year) for all Motiva Distribution terminals and Outside Supply Point terminals
• Monitors various systems, such as TMS and TABS
• Monitors communication of data coming in and going out to our Motiva distribution terminals and TMS sites, and understands the importance of timely transmission of data
• Supports various internal customers
• Identifies and analyzes issues/problems to determine the appropriate level of response or involvement needed from other support groups
• Prioritizes problems and responds to them according to the business urgency. This requires troubleshooting activities
• Provides advice, counsel, and guidance to users for all aspects of terminal operations. This includes areas of business processes and most system related questions, so technical skills are needed
• Understand and supports the following business areas: Fuels Sales & Marketing, Distribution, Terminal Automation Systems

Basic Qualifications Required:

Must be willing and able to work shift work. Typical shift structure 0600-1400, 1400-2200, 2200-0600.

• Bachelor's Degree required. Marketing/Business/Finance/Information Technology degree preferred
• Preferred Qualifications:
• Ability to manage cross department teams without supervisory authority
• Multi-tasking and managing varying priorities
• Ability to deliver results through others
• High level of organizational skills required

Key Challenges and Expectations:

• Candidate will have excellent analytical and computer skills, utilizing SAP, Microsoft Office Suite, Access relational database, Internet applications and SQL.
• Candidate will be highly organized and able to work on multiple projects simultaneously, both in a team and individual atmosphere.
• Position requires strong analytical skills and commercial savvy.IT experience/knowledge would be a plus
• Strong leadership of cross-functional teams/networks with excellent communication skills

New hires must have received their final dose of a COVID-19 vaccine or be fully vaccinated against COVID-19 before starting employment. The "final dose" is the final dose, as recommended by the manufacturer of a vaccine that has been authorized by the FDA for use in the United States, including vaccines that have been approved pursuant to an EUA. You have been "fully vaccinated" when it has been at least two weeks since you received the final dose. An attestation certifying that you have received your final dose or are fully vaccinated will be required as part of the pre-employment process after receipt of a conditional offer of employment and will be a condition of employment. Motiva will make any required accommodations under applicable law for individuals with disabilities or religious beliefs that prevent vaccination. Contact your recruiter if you would like to request an accommodation.

We reserve the right to amend or withdraw Motiva jobs at any time, including prior to the closing date. Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or grade.

Applicants for regular U.S. positions must be authorized to work in the United States for Motiva Enterprises LLC without the need for sponsorship of an immigration authorization or visa (for example, TN, H-1B, or other employment-based immigration authorization or visa).

Motiva participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information, or other protected status under federal, state, or local laws.

This job has expired.