Manager - Operations (Freight Brokerage)
Uber Freight

Job Info

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About the Role

The Manager, Operations will own the oversight of day-to-day activities and execution of their team within Brokerage. They will report on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. They will multitask and continually collaborate with internal and external partners to ensure service goals and financial objectives are achieved.

This position will work Onsite at our Rogers Center of Excellence and interviews will be conducted in Rogers as well.

What the Candidate Will Do

• Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
• Conflict resolution and problem solving
• Train and develop team across multiple positions and responsibilities
• Responsible for training and career development of direct reports (including 1 on 1’s, coaching, sequential performance reviews and mentoring)
• Develop and distribute customer reports and internal performance management reports
• Rate Quotes
• Monitor and hold team accountable for all key job functions
• Establish and maintain effective relationships with all internal and external customers through professional and timely communications and inquiry responses
• Leverage knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, etc. based on Customer's shipping requirements
• Analyze reporting to make data driven decisions

Basic Qualifications

• High school diploma or GED equivalent
• Minimum 3 years industry related experience
• 1 year People Management

Preferred Qualifications

• College degree
• Brokerage experience

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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