Manager Solution Sales (Remote)
West Corporation

Job Info

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For this opening we will consider candidates from the following locations: Omaha,NE,United States | , United States

Intrado is searching for a talented Manager Solution Sales for our Omaha, NE office or 100% remote work environment.

Job Summary:

Responsible for managing, developing, and mentoring individual contributors, specifically Solution Sales and Business Development team members. Overseeing the management and execution of the new logo acquisition sales cycle. Focused on inspiring, training, growing, and retaining personnel and enabling top line growth of the Intrado CX business.

Essential Duties:

• Motivate and support direct reports to exceed assigned quotas, increasing sales productivity and revenue growth
• Translate high level sales strategy into clear, actionable goals for direct reports; regularly communicate goals to direct reports and track performance against goals
• Monitor both selling Intrado CX products into targeted new accounts, and where applicable, the cross selling of existing accounts, advising on innovative customer experience new solutions
• Train direct reports on how to clearly communicate Intrado CX's value proposition and Product differentiators to prospects. Mentor on solution selling to Medium, Large and Enterprise accounts.
• Provide regular performance feedback, coaching, and mentorship
• Meet regularly with direct reports to understand current capacity, day-to-day activities, and support needed to improve sales productivity
• Identify and develop sales strategies and mobilize appropriate resources to increase revenue and accelerate sales cycles
• Coordinate pursuits and account insights with other team leaders in the sales organization
• Maintain up-to-date knowledge of assigned segment and territory and / or market verticals
• Proactively identify obstacles for direct reports and recognize personnel problems
• Leverage SalesLoft, Salesforce.com and other tools to both monitor pipeline development and regularly report on sales team performance against goal

Minimum Qualifications:

Education:

Bachelor's Degree from an accredited college or university with major coursework in business, information technology, or a related field

Experience:

• 5 - 7 years in a new logo acquisition sales role with customer interaction required
• 2+ years managing a team of sales reps required

Knowledge, Skills and Abilities:

• Experience with automated Customer Experience solutions - Virtual Assistants, Cloud Contact Center, IVR, Digital Messaging, SMS and related solutions
• Demonstrated ability to inspire and motivate direct reports
• Experience selling to mid-market, large and enterprise level buyers / accounts
• Experience with solution selling, uncovering prospect business problems and aligning product-based solutions & outcomes to solve for those problems
• Financial acumen, ability to produce sales reports, revenue forecasts and business case / return on investment analysis for prospects & clients
• Experience in sales management and business development with a highly successful track record in sales
• Track record of driving innovation, account development, and execution of new market and innovative solutions
• Results oriented individual able to drive priorities and own outcomes
• Proven ability to build and grow high level customer relationships

ABOUT US

Connecting people with each other and the right information is mission critical. Intrado develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.

Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. Intrado welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ABOUT THE TEAM

Intrado Cloud Collaboration provides meeting, messaging and collaboration tools that allow businesses to unlock the creativity of their teams and fuel productivity as if everyone was in one room - even when team members are across the globe.

Intrado also offers Cloud PBX systems for globally distributed corporations, Cloud Contact Centers to enable technical support and remote agents supporting businesses and Hosted MPLS Networks to increase business efficiency, execution and security.

With products and services ranging from audio / video conferencing services to meeting management tools, we also provide professional services to ensure support and training at each stage - from implementation of our tools and services throughout the customer lifecycle. Intrado is the #1 global conferencing partner, Cisco Meetings partner and a Microsoft Gold Collaboration Partner.

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