Market Intelligence Manager
INTERSYSTEMS CORPORATION

Job Info

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Are you a creative storyteller who can translate technical concepts into compelling insights? A citizen of the world with a passion for technology and marketing? Are you a lifelong learner who enjoys diving deep into complex problems and use your curiosity to find innovative solutions? We're a global software company behind more than a billion health records, and we'd love to talk with you!

Our innovative, award-winning solutions include the InterSystems HealthShare® unified care record product suite, InterSystems TrakCare®, our global health information system, and InterSystems IRIS a cloud-first data platform created specifically for the development of healthcare solutions. Our customers span the globe, and leverage data to enhance health and life sciences for all.

We are looking for a Market Intelligence Manager to help us explore new markets, research new offering categories, and share your insights with the larger organization. As an individual contributor within the Market Strategy team, you will be based in Cambridge, MA, and work closely with, and be assisted by, the Product teams, regional Sales and Marketing teams across the world, and Corporate Marketing.

You will work closely with the market intelligence team to develop reports for the internal InterSystems team, as well as conduct primary research and derive insights about InterSystems customers and prospects.

Overall

• This role utilizes data and analytics from internal and external sources to inform marketing strategies, assist with client retention and expansion efforts, and identify market and client trends, among other tasks.
• A successful person in this role would apply consulting and market intelligence processes and best practices to develop actionable insights for our marketing, product and sales teams. They will work collaboratively with the Marketing, Sales, and Finance to gather and synthesize insight on industries, markets, competitors, individuals, and other topics of interest.

Responsibilities

You will work on various projects including Healthcare (15% of the time), Supply Chain (15% of time), Innovation projects (15%), Financial Services (15%), and Data Platforms (40%).

Market Intelligence Research and Data Analysis

• Gather data from various sources/databases to compile intelligence briefings, including (but not limited to) customer organization profiles, buyer segmentation and classification, and emerging segments
• Conduct competitive intelligence and benchmarking research as well as sales training on competitive trends in key segments
• Assist in the management of market research partners
• Develop market and competitive assets for Sales
• Assist with other reporting and data analysis projects as needed

Visualization and Sharing of Intelligence

• Leverage business intelligence tools (Power BI) to deliver visual insights to decision makers
• Develop client-facing reports, newsletters, infographics and other deliverables
• Give presentations and training sessions on research findings; comfort presenting to C-level executives required

Consulting and Business Planning

• Work with the innovation program team to develop research, advice and analysis for innovation projects, sometimes with short turn around times
• Guide business transformation within the organization
• Establish and drive new processes to effectively scale the market intelligence team

Experience and Educational Requirements

• Bachelor's Degree with a minimum of five (5) years of experience in market research, consulting, or analytics roles; OR an MBA, Masters of Marketing Analytics, or other Masters degree with equivalent coursework experience.
• Experience in consulting, venture capital, or equivalent academic experience is a plus.
• Proven ability to learn new tools and technologies
• Advanced skills with Microsoft Excel, including manipulating large datasets
• Preference given to candidates with Power BI experience
• Experience with qualitative and quantitative work
• Exceptional communication skills, including written communication (writing sample required if interviewed)
• Comfort with project-based work and a split between independent and team-based projects
• Flexible schedule, ability to accommodate meetings in various time zones (less than 25% of your time)
• Strong time management skills, including the ability to handle multiple complex projects at a time, manage time constraints, and meet deadlines

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com .

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