Office Administrative Assistant (Technical Craft Specialist B)*
Community College of Philadelphia

Job Info

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Position Title:

Office Administrative Assistant (Technical Craft Specialist B)*

Requisition Number:

SCL00310

General Description:

Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.

Community College of Philadelphia is an open-admission, associate-degree-granting
institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide
a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry
and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Reporting to the Executive Director, the Office Administrative Assistant (Technical Craft Specialist B) provides full support in a wide range of administrative activities, using independent judgment when applicable, on behalf of the Career Advanced Technology Center which is located at 4750 Market Street, Philadelphia, PA. This position prepares and processes a variety of forms and reports, meets and greets visitors, maintains the Executive Director and the Center's calendar, monitors budget expenditures, and assists in the collection of data needed for departmental planning and decision-making, as well as provides customer service to students, faculty, staff and student applicants.

Specific Responsibilities:

• Assists the Executive Director by handling administrative functions for the Office including screening and servicing visitors and telephone callers; scheduling meetings, appointments and conferences; coordinating internal and outgoing mail; and copying, faxing, scanning and filing.

• Supports the Executive Director with various special projects and related tasks to ensure completion within established timelines.

• (I think we should include a bullet related to the submission of work orders for facilities and IT related needs).

• Assists with the collection of information, data entry, reporting, and the organization of statistical information required to help the Executive Director with decision-making and strategic planning.

• Monitors expenditures, processes budget documents, budget adjustments, and pays invoices in a timely manner.

• Prepares, processes, and monitors a variety of forms, records, schedules, reports, and other documents.

• Maintains and oversees office supplies by planning ahead for all supplies required for events and activities; preparing and executing purchase requisitions and supply orders as needed.

• Maintains and updates the Center's calendar, makes meeting/travel arrangements for the Executive Director, and drafts, copies and schedules presentations. coordinates presentations.
• Works with current and potential credit and non-credit students to resolve basic issues related to the enrollment process, program supplies, CRM platforms, etc.

• Maintains registered students and non-students in a customer relationship management platform.

• Coordinates and supervises work study students for the Center.

• Delivers quality customer service to internal and external constituents, in a professional, helpful and courteous manner.

• Other duties as assigned.

Minimum Qualifications:

• High School diploma or GED equivalent required.

• Seven (7) years' experience in an administrative support position required.

• Strong organizational and time management skills required.

• Demonstrated proficiency in Microsoft Office required.

• Strong verbal and written communication skills required.

• Ability to perform multiple tasks with changing priorities required.

• Experience with large customer relationship management systems required such as Salesforce, Mongoose, Handshake required.
  
  
• Problem-solving and critical thinking skills required.

• Demonstrated excellence in customer service and professionalism to internal and external stakeholders (e.g. students, parents, faculty, employers) in person, via the telephone and email required.
  
  
• Ability to use independent judgement and maintain confidentiality at all times required.

• An understanding of, and sensitivity to, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college staff and students required.

Preferred Qualifications:

• Associates degree preferred. Any and all degrees must be from a regionally accredited institution.

• Previous experience providing administrative support within higher education preferred.
  
  
• Experience using the Ellucian Banner System preferred.

Work Location:

West Regional

Benefits:

"Success Starts Here" is our message to the Philadelphia community - and at Community College of Philadelphia, we recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Our benefits include:

• 100% College-paid medical, dental and prescription drug for employees and all of
  their eligible family members
• College-paid life and disability insurance
• College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
• College operates on a 4-day work week during the summer months (off on Fridays)
• Most employees work from home one day each week
• Tuition remission (for classes at the College)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution
• Health care and dependent care flexible spending accounts
• Paid vacation plus holiday and personal time off

Special Instructions to Applicants:

THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE WORK

Required testing for this position:

MS Word
MS Excel
MS Powerpoint

• Interested persons should complete an online application
• Cover letter of interest and CV/resume REQUIRED.
• Employment offers are contingent upon successful completion of background checks in accordance with the Pennsylvania Child Protective Services Law.
• Must be legally eligible to work in the U.S. Community College of Philadelphia is an affirmative action, equal opportunity and equal access employer.

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Salary Grade or Rank:

7

Salary Range:

$19.33 - $20.49

Job Posting Open Date:

04/25/2022

Type of Position:

Classified

Employment Status :

Full-Time

This job has expired.