Office Administrator
Beacon Hill Staffing Group, LLC

Job Info

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Office Administration

• Answer main phone line
• Maintain a professional atmosphere of the offices by keeping workspace clean and well supplied
• Handle correspondence and general inquiries to the firm
• Forward any leads from company website or phone line as directed
• Make appointments and coordinate meetings
• Schedule client meetings for sales team (lead follow-up, service overview and intake meetings)
• Greet and interact with clients who come into the office
• Open mail and distribute as necessary
• Ensure that client services materials are in stock and easily available for clients (ordering replacement stock)
• Ensure internet connectivity and that all printers are in working order
• Support the creation of external presentations
• Occasionally support Business Development by sharing an overview with potential clients of the firm's abilities, service offerings and methodology in a respectful, personable and empathetic manner

Client Services Support and Client Data Base Administration- Maintaining the Firm's CRM is at the heart of the administrative role, being that the Client Data Base is one of the Firm's main assets.

• Create and maintain client files within Dropbox
• Operate as the "primary owner" of the CRM, ensuring that the system meets the needs of the business
• Leverage the CRM to support reporting requests
• Update CRM per unsubscribe request or returned email following campaigns
• Liaison to consultants, updating individual client records as new information is made available by the consultants
• Coordinate with VP of Client Services; Review and Ensure Information for Clients is accurate
• Resources available in office (brochures, books, etc.)
• Resources for Clients on Dropbox

• Request and execute charity of choice payments (gather, create payments, create letters to charity and to client, mail)
• Write congratulations notes to clients who land
• Prepare and send customer surveys using Survey Monkey
• Send books and other resources to clients when needed

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

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