Description
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
• Setup/breakdown of conference spaces to meet the customers event needs• Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components • Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. • Responsible for job site documentation as needed• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support• Work with internal/external teams in a professional manner that reflects the values of AVI-SPL• Provide client training as needed • Adhere to and understand local safety standards for all site duties• Setup, operate and troubleshoot various audio/video systems. • Travel to various job sites as required
Other duties assigned as needed
Items to Consider:
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