Operations Analyst
Walker & Dunlop


Job Info


Department:
Servicing

Ready to bring your whole self to work every day? At Walker & Dunlop, we didn't get to where we are by hiring ordinary individuals. We got here by hiring the exceptional! WD is looking for individuals who are caring, collaborative, driven, insightful, and tenacious to join our team!

Position Summary:

Ready to bring your whole self to work every day? At Walker & Dunlop, we didn't get to where we are by hiring ordinary individuals. We got here by hiring the exceptional! WD is looking for individuals who are caring, collaborative, driven, insightful, and tenacious to join our team!

If you are looking for an entry level position in commercial real estate finance, the below opportunity may be for you.

The Operations Analyst is a key member of the Servicing team. The Operations Analyst is responsible for overseeing vendor relationships and performing critical servicing functions such as new loan setup and quality control, establishing interest rates for adjustable rate loans, coordinating the timely payment of taxes, ensuring the timely preparation of escrow analysis, ensuring the timely filing of UCC continuations and terminations and coordinating the lien release process all in accordance with the programmatic requirements of the Lender and internal Policies and Procedures.

What you will be doing:

  • New Loan Set Up - Oversight of third-party vendor responsible for New Loan Setup process
  • Tax Administration - Oversight of tax service vendor and interact with servicing staff to ensure timely payment of property taxes
  • Adjustable Rate Mortgage Administration - Manage the interest rate reset process for adjustable rate loans and generate rate change notifications to be sent to borrowers
  • UCC Monitoring - Track and monitor UCC expiration dates and prepare filings of continuations through vendor website; track and prepare UCC terminations through vendor website at the time of loan payoff
  • Mortgage Lien Releases - Coordinate with third party vendor and relevant external and internal parties to ensure timely filing of Lien Releases at the time of loan payoff
  • Escrow Analysis - Ensure all escrow analysis are prepared accurately and timely. Notify servicing staff of any exceptions when analysis results fall outside of predetermined thresholds
  • Perform Quality Control testing across all vendor relationships to ensure a high standard of quality is maintained
  • Produce and distribute key Reports from the Servicing System to the Servicing group
  • Assist in automating tasks within the Department as necessary
  • Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, possibly in combination with travel
  • Other skills related to building a career in commercial real estate finance!


The education and experience we're looking for:
  • Bachelor's degree in Business, Finance, Accounting or related field
  • 1+ year(s) of work experience preferred (in Servicing or commercial real estate finance is a plus)


What skills you should have:
  • Ability to work as a part of a team, while providing a strong individual contribution
  • Excellent attention to detail, judgment, flexibility and dependability
  • Strong time management and organizational skills
  • Requires excellent communication skills, written and oral, through all levels of the organization
  • Excellent computer skills with ability to create and utilize spreadsheets
  • Energetic self-starter
  • Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
  • Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders


Still reading? Then we think you should apply!

EEO Statement
Walker & Dunlop is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.



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