Overnight Front Desk Veterinary Receptionist>

Madison, Wisconsin

Posted in Medical and Nursing

This job has expired.

Job Info

Overnight Front Desk Veterinary Receptionist

We are seeking an experienced Full-Time Overnight Front Desk Veterinary Receptionist to join our team in Madison, WI.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You
As the face of VCA, the Customer Care Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Customer Care Representative is the pivot around which the hospital operates and is responsible for:
* Customer service functions, including: answering telephones (for our three locations), directing phone calls to appropriate location..
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments and balancing cash drawer.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry.
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

Benefits of joining our team!

· Access to the people and financial resources of a large veterinary community

· Opportunities to give back through strong Shelter partnerships and VCA Charities

· Free wellness subscriptions (Head Space)

· Competitive wage

· Medical, dental & vision insurance

· Life, long and short term disability insurance

· Paid parental leave

· Paid vacation and sick time

· 401(k)

Compensation: $ 16 - $ 18 / hour

*Starting range is determined by skill set and years of experience in the field. Financial growth opportunities available

Shift Differential: We offer a $3/hour shift differential to all hourly associates who work between the hours of 11pm and 6am.

At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. Equal Opportunity Employer Veterans Disabled.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

This job has expired.

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