Patient Access Assoc I
Baylor Scott & White Health

Job Info

The Patient Access Associate I exhibits a high level of customer service while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources.  The Patient Access Associate I reviews and verifies all payment methods available (insurance, self-pay, agency), verifies patient/insurance information, works with patients to set up payment arrangements and to arrange/apply for assistance programs, assists in collecting copayments and deductibles, and problem solves basic billing inquiries.


The ideal candidate has excellent verbal and written communications skills, is computer proficient and has the ability to handle difficult situations and customers.


Location/Facility  [Enter Facility Name]  (i.e. Baylor Regional Medical Center at Plano)

For more information on the facility, please click our Locations link.

Specialty/Department/Practice [Enter Spec/Dept/Prac]  (i.e. Critical Care, Radiology, Family Care)

Shift/Schedule [Enter Shift & Schedule]  (i.e. Days, Nights, PRN or Weekends; 30 hours/week_full-time_part-time)

 Benefits Our competitive benefits package includes*:

 Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

 PTO accrual beginning Day 1

*Note: Benefits may vary based upon position type and/or level.


- EDUCATION - H.S. Diploma/GED Equivalent

- EXPERIENCE - A minimum of 1 year experience in healthcare, finance, insurance, or customer service required

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