Patient Access Rep - Radiology Ashley Ridge
Christus Health
Job Info
Summary:
Patient Access / Pre-Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for service. Patient Access / Pre-Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access / Pre-Access has numerous procedural requirements including scheduling patients, data elements, insurance verification, authorization for services, collections for all patient portions including prior balances and balancing of cash at shift end. Patient Access / Pre-Access staff is responsible for the successful financial outcome of all patient services. Patient Access / Pre-Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, behavior, and good communication skills. Patient Access / Pre-Access representatives require dependability, flexibility, and teamwork.
Requirements:
- Excellent communication and organizational skills
- Demonstrate excellent customer service skills
- Must be able to follow detailed instructions and perform repetitious tasks
- Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required
- Proficient in office automation applications such as Microsoft Office preferred
- Interpret and analyze data
- Ability to read, comprehend and retain information
- Perform mathematical calculations proficiently
- Knowledge of basic medical terminology preferred
- One year experience in hospital registration or a comparable position preferred
Full Time
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