Patient Services Coord. III - Vascular Surgery
Massachusetts General Hospital(MGH)

Boston, Massachusetts

Posted in Health and Safety

Job Info


Under general supervision, provides a broad level of administrative support to a physician, medical practice or clinic for patient care and administrative activities. Works independently to execute job responsibilities and tasks. Works with the physician, staff members and management to ensure a quality-based, customer-oriented flow of work. Utilizes discretion and judgment to organize priorities, complete tasks and handle confidential patient information. Performs a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, medical office coding and billing as well as coordinating patient services such as appointments, testing, and referrals; Performs administrative coordination of a physician's office to include secretarial support, data management and billing/financial support. Maintains advanced knowledge and proficiency in medical office operation, insurance regulations and billing practices.


• Secretarial Certificate or Associate's Degree. Equivalent and additional secretarial/administrative experience may be considered in place of education.

• Minimum of 3 to 5 years of secretarial experience. Experience in a healthcare setting helpful.


• Typing 55 to 65 WPM required, including use of dictaphone.

• Exceptional computer skills (including word processing, database, electronic mail, internet, and spreadsheets) required. Knowledge of IDX and other systems at a level sufficient to perform job.

• Good command of English language, including medical and scientific terminology.

• Exceptional organizational skills and the flexibility to handle multiple tasks and deadline pressures.

• Ability to work independently or in a team environment.

• Excellent interpersonal and customer service skills; ability to solve problems.

• In-depth understanding of all pertinent medical insurances, managed care and patient financial services.

• Is knowledgeable and compliant in all hospital, State and Federal regulatory requirements, including hospital policy and procedures (where applicable to the performance of the job), Joint Commission (JC), and Health Insurance Portability and Accountability Act of 1996 (HIPAA).

EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

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